Summary
Overview
Work History
Education
Skills
dancing, outdoor activities, socialising with people
Languages
Timeline
Generic
Shona  Clarke

Shona Clarke

Hastings

Summary

Dynamic professional with a proven track record of fostering relationship building and enhancing team success. Skilled in effective communication and computer literacy, I excel in high-pressure environments, ensuring outstanding customer service and innovative problem-solving. Achieved significant improvements in team performance through strategic coaching techniques. Punctual, trustworthy and disciplined.

Overview

8
8
years of professional experience

Work History

Teaching Assistant

Havelock High School
06.2024 - Current
  • Managed classroom behaviour effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.

Hospitality Worker

Clubs Hastings
04.2024 - 08.2024
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.

Model

MMG Talent
06.2023 - 02.2024
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.
  • Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.

Hostess Manager

Suncoast Hotel and Casino
01.2017 - 06.2023
  • Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
  • Fostered a positive work atmosphere, promoting open communication between staff and management.
  • Mentored hostess team members, fostering professional growth and strong teamwork.
  • Developed strong relationships with regular customers, creating a loyal clientele base through attentive service.

Swimming Coach

Berea West Primary School
03.2021 - 09.2022
  • Implemented safety protocols to ensure swimmer well-being during all training sessions and competitions.
  • Demonstrated proper use of equipment to enhance performance of swimmers.
  • Guided students on improving swimming speeds, developing kicking techniques and maintaining breathing.
  • Increased team success through the implementation of innovative coaching techniques and strategies.

Education

Eastern Institute of Technology
Napier, NZ
07.2024 - 12 2024

Eastern Institute of Technology
Napier, NZ
02.2024 - 6 2024

Online
South Africa
03.2019 - 6 2019

High School Diploma -

Cambridge International
South Africa
12.2017

Skills

Positive Attitude

Relationship Building

Calm and Patient Demeanour

Effective Communication

Collaborative Teamwork

Time Management

Trustworthy

Fast Learner

Computer Literate

dancing, outdoor activities, socialising with people

I absolutely love dancing, especially when I can lose myself in the rhythm of the music. Whether it's a lively salsa or just free-styling in my living room, dancing is my way of letting go and expressing myself.

When it comes to outdoor activities, I enjoy hiking, camping and being in the ocean. Being in nature gives me a sense of peace and freedom. There's something about fresh air and open spaces that clears my mind and helps me recharge.

As for socializing, I genuinely enjoy connecting with people. Whether it's catching up with close friends or meeting new faces at a gathering, I love hearing about different experiences and sharing laughs. Socializing gives me energy and helps me build meaningful relationships.

Languages

English
Native or Bilingual
Afrikaans
Professional Working
Sign language
Elementary
Zulu
Elementary

Timeline

Eastern Institute of Technology
07.2024 - 12 2024

Teaching Assistant

Havelock High School
06.2024 - Current

Hospitality Worker

Clubs Hastings
04.2024 - 08.2024

Eastern Institute of Technology
02.2024 - 6 2024

Model

MMG Talent
06.2023 - 02.2024

Swimming Coach

Berea West Primary School
03.2021 - 09.2022

Online
03.2019 - 6 2019

Hostess Manager

Suncoast Hotel and Casino
01.2017 - 06.2023

High School Diploma -

Cambridge International
Shona Clarke