Shontae Arthur
Whanganui,MWT
Summary
Enthusiastic, self motivated, responsible, and organised.
Excellent time management skills, with attention to detail.
Great listening and communication skills.
Committed to customer support and satisfaction.
Work well in a team environment.
Overview
6
6
years of professional experience
Work History
Cafe Staff
Windermere Berry Cafe
02.2024 - 04.2024
- Enhanced customer satisfaction by delivering prompt and courteous service in a fast-paced cafe environment.
- Supported team members by cross-training in multiple roles, resulting in improved flexibility and coverage during staff shortages.
- Streamlined order taking process by effectively communicating with kitchen staff to minimize errors and ensure timely delivery of food items.
- Improved order accuracy with thorough communication between front-of-house staff and the grill station.
- Contributed to the cafe's positive atmosphere by fostering strong relationships with coworkers and providing exceptional customer service.
House Manager/Nanny
Private Family
12.2020 - 02.2024
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Handled challenging behavioural issues using appropriate strategies and proactive communication with parents.
Music Teacher
Self-Employed
09.2018 - Current
- Enhanced students understanding of music theory through engaging activities and exercises.
- Motivated students to practice consistently through goal-setting, tracking progress, and providing constructive feedback.
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Assessed student performance and provided constructive feedback to guide progress.
Education
Home Education
Level 4 Diploma in Music Performance - Piano
Trinity College
London11.2019
Level 4 Diploma in Music Performance - Violin
Trinity College
London11.2017
Skills
- Childcare Experience
- First Aid Training
- Housekeeping
- Time management
- Effective Communication
- Positive Attitude
- Customer/Client relations
- Scheduling appointments
- Organization skills
- Customer Service
- Punctual and Reliable
Timeline
Cafe Staff
Windermere Berry Cafe
02.2024 - 04.2024
House Manager/Nanny
Private Family
12.2020 - 02.2024
Music Teacher
Self-Employed
09.2018 - Current
Home Education
Level 4 Diploma in Music Performance - Piano
Trinity College
Level 4 Diploma in Music Performance - Violin
Trinity College