Shonte Falemaka
Auckland,AUK
Summary
Dynamic Sales Assistant with proven expertise in customer service and cash handling, honed at Rewahard Apparel and other leading retailers. Excelled in enhancing customer satisfaction and streamlining transactions, significantly contributing to sales growth. Skilled in complex problem-solving and known for exceptional punctuality, I bring a track record of fostering positive customer relationships and achieving organizational goals.
Overview
2
2
years of professional experience
Work History
Sales Assistant Team Member
Rewahard Apparel
09.2023 - Current
- Enhanced customer satisfaction through providing personalized recommendations and attentive customer service.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Streamlined checkout process for enhanced efficiency, leading to shorter wait times for customers during peak periods.
- Increased sales by engaging with customers and identifying their specific needs.
- Contributed to a positive team environment with strong communication and collaborative skills.
Sales Assistant
Postie Plus
06.2023 - 08.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Open and closing shop counting up till careful to ensure exact closing process
Sales Assistant Team Member
Number One Shoes
03.2022 - 06.2023
- Knowledge of products, sizing and product enthusaism
- Increased sales by engaging with customers and identifying their specific needs.
- Maintained accurate cash handling procedures, ensuring secure transactions for both the business and customers alike.
- Communication and customer service skills including dealing with difficult people and greeting customers
- Open and closing stores carefully and precise at end of day
- Maintaining store image, cleaning before and end of day to ensure store is at high peak including vacuuming, sweeping, mopping, disinfecting shelves desktops and frequently touched items
- Restock and Organisationfor palates of 1000+ products and supplies
Skills
- Customer service
- Cash Handling
- Cash Register Operation
- Complex Problem-Solving
Timeline
Sales Assistant Team Member
Rewahard Apparel
09.2023 - Current
Sales Assistant
Postie Plus
06.2023 - 08.2023
Sales Assistant Team Member
Number One Shoes
03.2022 - 06.2023
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