Shonteyer Siaosi

responsibilities included taking care of general cleaning within the private home owners home. Such responsibilities included sweeping, emptying trashcans, dusting shelves, cleaning windows and mopping floors. While I was employed for this work, I gained the following skills:

• Managed time efficiently and worked fast in order to complete all cleaning tasks within deadlines ( homeowner often had four hour deadlines for me to finish all given tasks).
• I became skilled at working independently in any given environment given right instructions; I often worked solo in environments which required me to make use of various critical thinking skills including but not limited to acts of self-evaluation of my cleaning service contributions in relation to my employers goals and expectations.
• Paid attention to detail while completing assignments.
• Demonstrated respect, friendliness and willingness to help wherever needed - I didn't limit my services to main responsibilities included in job; I went out of my way to complete various other requests within reason to please customer. This often included hanging clothes out to dry, restocking dog food bowls and fetching items for said home owner.

* Helped assist office set up in the morning and assisted with office cleaning at end of the day. This included putting down office chairs, organizing paperwork and arranging office equipment to keep the office tidy.

* Answered phones (engaging in approximately 8 phone calls a day with potential clients for the business) and had tHe role of stock-taking office equipment for multitrade construction.

*Coordinated and scheduled meetings and appointments for clients.

This job gave me several skill sets such as:

• Excellent communication skills, both verbal and written.
• Being able to participate in team projects, demonstrating ability to work collaboratively and effectively.
• Developed strong communication and organizational skills through responsibilities including guiding customers through appointments over phone calls.
• Scheduled and coordinated travel arrangements for office staff members

• Acted as youth group assistant for my church youth group in years 2018-2019. I often helped with setup and planning of youth group events as well as helping out with practices for performances for my church.
• Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
• Became role model for younger members of my church youth group.
• Collaborated with youth, parents, teachers and community members to promote youth leadership initiatives and enhance communication.
• Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
• Throughout this experience, I gained these following skills:
• great sense of responsible leadership
• Ability to work within groups consisting of many different characters
• maturity and trustworthiness - being entrusted with teams of youth members on many occasions as a young youth member myself enabled me to develop maturity beyond my years. My efforts were recognised by several youth leaders and members of my church in which I was perceived as a trustworthy future leader and role model for younger youth members at my church.

• Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks. I did this by volunteering as a desk clerk greeting visitors, solving any conflict between customers and the promotion directors regarding boxing admission tickets among other variables at these boxing shows.
• Helped clients navigate services such as fighters pay from the promoters (known as a "purse" in boxing terminology) and access to needed resources such as the bar and food stalls at various multitrade boxing promotions.
• Assisted with special events and programs such as fetching the required gear for fighters going through "dugouts" for fights and sparring prior to fights on various boxing promotion nights. This role also included assisting as a volunteer with boxing sparring for those intending to fight on the night.
• Cultivated strong network of providers delivering necessary assistance to the boxing community at various multitrade boxing promotions.
• Coordinated individual referrals to obtain community services such as guiding customers to their designated seats (general admission or VIP corporate tickets) among other services such as serving food and beverage to customers on various occasions at boxing promotions.

Key responsibilities for this job included preparing tables and serving dishes to patrons at various boxing promotions. My job was to ensure patrons were satisfied with food and drink customer service. Tending to ring officials was of paramount importance in which I was sometimes in charge of instructing small teams of people to provide food, drinks and additional services related to food and drink to ring officials on multiple occasions.

Within this job, I gained the following skills:

• Strengthened communication skills through regular interactions with others.
• Proven ability to develop and implement creative solutions to complex problems.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and fast-paced environments.

• Worked as volunteer in group with others at westfield Manukau mall to raise awareness about cancer and nz kids cancer foundation. As volunteers, we were tasked with approaching mall-goers and asking them to consider sponsoring or supporting NZ kids cancer foundation. I engaged in some very interesting and encouraging encounters with those who chose to stop and listen.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Developed and maintained courteous and effective working relationships.
• Displayed signs of good communication skills getting attention of customers in Manukau Westfield mall passing by and asking them to consider placing donations towards NZ kids cancer foundation.