SHRADDHA MOHAN
Trentham,Upper Hutt
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Parental Leave
09.2023 - Current
Team Member
Burger King
Whangarei
01.2023 - 08.2023
- Customer service and kitchen duties
- Taking and making orders
- Operation of till
Customer relationship officer
Hinduja Global Solutions
, India
07.2019 - 01.2022
- Company Overview: Airtel service provider
- Customer service and data management
- Schedule and confirm appointments for clients, customers and network operators
- Quick learner, working in busy hours, time management
- Resolving the customers queries regarding the service provider (Airtel)
- Attention to detail and commercial awareness
- Airtel service provider
Education
Bachelor of Engineering -
Visvesvaraya Technological University
IndiaSkills
- Computer Skills
- Customer service
- Attention to detail
- Problem resolution
- Team collaboration
- Effective communication
- Time management
- Flexible and adaptable
- Friendly, positive attitude
Hobbies and Interests
- Cooking & baking
- DIY's
References
- Priya Punj, Manager, Burger King, Priya@gmail.com, 020 4184 5043
- Karthik Kumar, Manager, Burger King, Karthikaale@gmail.com, 022 359 6841
Timeline
Parental Leave
09.2023 - Current
Team Member
Burger King
01.2023 - 08.2023
Customer relationship officer
Hinduja Global Solutions
07.2019 - 01.2022
Bachelor of Engineering -
Visvesvaraya Technological University
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