Shreya Naicker
Swanson,Auckland
Summary
A highly motivated and detail orientated professional with strong communication, customer service and problem solving skills. With experience as a cashier at Pak n save and a team member at KFC, I have developed a proven ability to efficiently handle customer transactions, maintain a clean and organised workspace, and provide excellent service under pressure. I am adept at multi tasking, prioritising tasks, and working collaboratively with team members to ensure smooth operations. My technical skills include proficiency in software applications and basic It, while my adaptability allows me to quickly learn new systems and processes. Additionally, I posses strong financial and budgeting skills, with a focus on cost control and decision making. I am committed to delivering high quality service and creating positive customer experience in any environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Pak n Save
Westgate, Auckland
04.2023 - Current
- Scanning items efficiently to ensure there are no long queues and to meet my scan rate goal. Ensuring checkout lines run smoothly.
- Handling various payment methods, including cash, credit/debit cards, and gift cards. Ensuring accurate transactions and giving correct change when necessary.
- Bagging the groceries efficiently, making sure fragile or perishable items are handled with care.
- Greeting customers, answering any questions they may have about products, and assisting with any concerns or issues at the checkout.
- Ensuring that the checkout counter is clean and organized. Helping to keep the store tidy during busy times.
- Handling returns and exchanges according to store policies.
Team Member
KFC
New Lynn, Auckland
03.2022 - 04.2023
- Greeting customers, taking orders, and ensuring that customers have a positive dining experience.
- Preparing, cooking, and packing food according to KFC's standards.
- Maintaining a clean and sanitary work environment, including cleaning kitchen equipment, countertops, and dining areas.
- Operating the cash register, handling payments, and giving change.
- Working together with other team members and supervisors to ensure efficient service during peak hours.
Education
Makeup And Hair Course - Makeup And Hair
Huda Fode Makeup Studio
Auckland01-2025
High School -
Avondale College
Avondale, NZ12-2022
Bachelor of Commerce - Accounting And Commercial Law
University of Auckland
Auckland, NZSkills
- Communication skills: Verbal, written, and active listening
- Customer service: Problem-solving, empathy, and patience
- Technical skills: Software proficiency, data analysis, and basic IT skills
- Teamwork and collaboration: Team collaboration, and conflict resolution
- Organizational and time management skills: Prioritization, multitasking, attention to detail
- Problem solving and critical thinking: Analytical thinking, innovation, decision making
- Adaptability and flexibility: Learning new skills, and handling change well
- Financial and budgeting skills: Financial management, and cost control
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
- Full NZ Drivers license
- Certified Makeup Artist and hair Stylist (certified by Huda Fode)
- ABRSM certifications (Associated Board of the Royal Schools of Music)
Affiliations
- Play Piano and guitar, as well as learning classical indian music
- Starting a sideline career towards my passion for makeup and beauty
- Love baking and exploring the world
References
References available upon request.
Timeline
Cashier
Pak n Save
04.2023 - Current
Team Member
KFC
03.2022 - 04.2023
Makeup And Hair Course - Makeup And Hair
Huda Fode Makeup Studio
High School -
Avondale College
Bachelor of Commerce - Accounting And Commercial Law
University of Auckland
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