Shreya Patel
Beach Haven,AUK
Summary
As a motivated and dedicated individual with a keen interest in developing a practical skill set, I am seeking an apprenticeship ] to launch my career in the trades industry. With a strong foundation in work ethic, I possess a solid understanding of basic principles and a genuine enthusiasm for hands-on work. My previous experiences in hospitality have equipped me with
problem-solving abilities, and a commitment to high standards of quality and safety. I am eager to contribute my skills and learn from experienced professionals to build a successful career in the trade.
Overview
1
1
year of professional experience
Work History
Bar Assistant
Tank Juice Bar
04.2024 - Current
- Contributed to increased sales by upselling premium beverages and promoting special offers.
- Provided support during special events, coordinating with event organizers for seamless execution of beverage services.
- Utilized strong multitasking abilities to balance multiple orders while maintaining excellent customer service standards.
- Increased overall efficiency by maintaining accurate records of daily transactions using POS systems.
Concierge
SKYCITY Grand Hotel
04.2023 - 11.2023
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assisted with luggage handling, valet services and concierge services.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Team Member
KFC Restaurant
04.2023 - 10.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Westlake Girls Highschool
10.2024
Skills
- P>Cash Handling
- P>Complaint Resolution
- P>Workplace Safety
- P>Cleaning
- P>Customer Service
- P>Problem-Solving
- P>Verbal and Written Communication
- P>Food Safety Measures
- P>Guest Experiences
- P>Operational Standards
- P>Customer Interaction
- P>Upselling Strategies
- Stock Rotation
- Following Instructions
- Frame and Component Building
- Safety enforcement
Timeline
Bar Assistant
Tank Juice Bar
04.2024 - Current
Concierge
SKYCITY Grand Hotel
04.2023 - 11.2023
Team Member
KFC Restaurant
04.2023 - 10.2023
High School Diploma -
Westlake Girls Highschool
Similar Profiles
Lydia HillLydia Hill
Assistant Manager at Tank Juice BarAssistant Manager at Tank Juice Bar
Rossie WangRossie Wang
Team Member at Tank Juice BarTeam Member at Tank Juice Bar
William NooijenWilliam Nooijen
Retail Assistant at Tank Juice BarRetail Assistant at Tank Juice Bar
Michelle JungMichelle Jung
Senior Store Assistant at Tank Juice BarSenior Store Assistant at Tank Juice Bar
Anna N. BarramedaAnna N. Barrameda
Childcare Support Volunteer at De Paul HouseChildcare Support Volunteer at De Paul House