Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Shristy Narayan

Shristy Narayan

Auckland,AUK

Summary

I have worked as an administrator for three years and in customer service for four years. Throughout this period, I have developed my customer service abilities and earned great experience. Additionally, I feel that I have gained excellent leadership qualities that would benefit any organization. I am currently looking for a new position where I may be challenged and advance my professional skills enjoy supporting others, whether it is by addressing issues with clients, answering inquiries, or simply offering a kind and helpful experience. Throughout my career, I've learnt how to successfully interact and establish rapport with clients, ensuring that their requirements and concerns are handled. In addition, I've learned to operate well under pressure. In today's fast-paced environment, meeting high standards and short deadlines is frequently required. I've mastered the ability to always be prepared and to handle any scenario correctly. I am open to new opportunities and situations where my skills can be put to constructive use.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Escalations Administrator

Inland Plumbing
09.2023 - Current
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Arranging sucker trucks, porta-loos, and a host of other tools and equipment to ensure the job is finished in accordance with New Zealand housing regulations
  • Scheduling time to finish tasks that need to be done
  • Organizing and creating strategies to guarantee that we are meeting requirements and building regulations for houses in New Zealand.

Administrator

DNS Maintenance
05.2023 - 09.2023
  • Maintained personnel records and updated internal databases to support document management.
  • Gathered, organized and input information into digital database.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Ensuring that we are meeting the needs and work standards for housing New Zealand through planning and development
  • Preparing the monthly remittance and handling trucking bills

Administrator

AsiaCiti Trust
11.2022 - 05.2023
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Oversee a variety of daily housekeeping and office tasks to guarantee efficient operations.
  • Monitoring incoming and outgoing client correspondence, as well as handling financial accounts for clients and the business

Administrator

Top Group Excel Earthworks
01.2022 - 11.2022
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.

Sales Representative

Shavershop
06.2019 - 09.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Associate of Science - Nursing

MIT
Manukau, NZ

High School Diploma -

Edgewater College
Edgewater Drive

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Office administration
  • Personable and approachable
  • Timesheet processing
  • MS office

Certification

In addition, my vocational classes gave me hands-on experience in both nursing and fabrication engineering.

Manukau Institute of Technology: Nursing preparation levels 3–4 and 5–6

Timeline

Escalations Administrator

Inland Plumbing
09.2023 - Current

Administrator

DNS Maintenance
05.2023 - 09.2023

Administrator

AsiaCiti Trust
11.2022 - 05.2023

Administrator

Top Group Excel Earthworks
01.2022 - 11.2022

Sales Representative

Shavershop
06.2019 - 09.2019

Associate of Science - Nursing

MIT

High School Diploma -

Edgewater College
Shristy Narayan