Hi, I’m
Shubam Charak
Auckland,New Zealand
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
years of professional experience
Work History
Z Gas Station
Customer Service Representative
11.2023 - Current
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Supermarket
Customer Service Representative
06.2022 - 01.2023
Job overview
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved accounting, service and delivery concerns.
- Delivered prompt service to prioritize customer needs.
Macdonals
Crew Member
04.2023 - 11.2023
Job overview
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Crown Institute of Studies Auckland
NZ Certificate In Health And Wellbeing
Western Institute of Technology At Taranaki
Information Technology Technical Support (Level 5) from Technology Education
11.2023
Western Institute of Technology At Taranaki
Web Designing And Development ( Level 5 )
01.2023
Skills
- Time Management
- Cash Register Operations
- Computer Skills
- Employee Support
- IT Department Support
- Microsoft PowerPoint
- Basic Mathematics
- Production Leadership
- Assisting with Navigation
- Food Preparation
- Problem-Solving
- Valid Driver's License(NZ)
Timeline
Customer Service Representative
Z Gas Station
11.2023 - Current
Crew Member
Macdonals
04.2023 - 11.2023
Customer Service Representative
Supermarket
06.2022 - 01.2023
Crown Institute of Studies
NZ Certificate In Health And Wellbeing
Western Institute of Technology At Taranaki
Information Technology Technical Support (Level 5) from Technology Education
Western Institute of Technology At Taranaki
Web Designing And Development ( Level 5 )
Similar Profiles
Amanpreet KaurAmanpreet Kaur
Coffee Specialist at Z Gas StationCoffee Specialist at Z Gas Station
Kuldeep KaurKuldeep Kaur
Assistant Site Leader at Z Gas StationAssistant Site Leader at Z Gas Station
Sanisaite TalivakaolaSanisaite Talivakaola
Customer Service at Z Gas StationCustomer Service at Z Gas Station
PIYUSH RAGHAVPIYUSH RAGHAV
Part-Time Security Officer at First SecurityPart-Time Security Officer at First Security
ELIZABETH JOHNELIZABETH JOHN
Production Worker at Sistema PlasticsProduction Worker at Sistema Plastics