Shubham Chauhan
Paraparaumu Beach,WGN
Summary
Competent Lead Telecommunications Technician bringing 5 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level electrical apprenticeship position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Lead Telecommunication Technician with over 5 years of experience in Telecom industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
Work History
Lead Telecommunications Technician
Legacy Communications Ltd
Levin, MWT
11.2017 - Current
- Set up networks and computers for business and residential customers.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Researched and recommended network and data communications hardware and software.
- Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
- Coordinated installation of new users and relocations of existing users.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Responded to service requests during and after business hours.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Installed and configured new devices and system components.
Security Officer
Recon Security
Ngauranga, WGN
02.2017 - 11.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Participated in staff meetings, special events and professional development activities.
- Conducted regular patrols of key areas to spot and control security concerns.
Security Officer
Simply Security
Wellington, WGN
11.2016 - 02.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
Grocery Team Member
New World Khandallah
Khandallah, WGN
03.2016 - 11.2016
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
Education
Graduate Diploma - Information Technology
Wellington Institute of Technology
Petone, WGN02.2016
Bachelor Of Technology - Computer Science
Kurukshetra University
Kurukshetra, India05.2015
Skills
- Methodology Improvements
- Creative Solutions
- Maintaining Components
- Installation and Configuration
- Bug Fixes
- Troubleshooting Techniques
- Customer Satisfaction
- Site Safety
- Work Orders
- Customer Relations
- Quality Assurance
- Configuring Devices
- Testing Devices
- Fiber Testing
- Cable Design
- Terminating Cables
- Hand Tools
- Service Quality
- Safety Regulations
- Team Meetings
- Home Visits
Timeline
Lead Telecommunications Technician
Legacy Communications Ltd
11.2017 - Current
Security Officer
Recon Security
02.2017 - 11.2017
Security Officer
Simply Security
11.2016 - 02.2017
Grocery Team Member
New World Khandallah
03.2016 - 11.2016
Graduate Diploma - Information Technology
Wellington Institute of Technology
Bachelor Of Technology - Computer Science
Kurukshetra University
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