Shubham Joshi
Christchurch,CAN
Summary
Resolute Store Manager with Level 6 Certificate in Business and background in managing seafood shops and restaurants. Initiative-taking and hardworking with almost 5 years of experience in food service. Can work under pressure, manages task with accuracy and efficiency
Overview
8
8
years of professional experience
Work History
Service Delivery Specialist
Alsco
, Christchurch
09.2022 - 11.2023
- Set specific goals for projects to measure progress and evaluate end results.
- Improved overall customer purchasing experiences to promote steady revenue.
- Listened to customer needs to identify and recommend best products and services.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
• Confectionary Technician
Go Bake
, Auckland
02.2022 - 09.2022
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Followed safety protocols while operating equipment and handling materials.
- Performed quality control checks on all products prior to packaging.
Store Manager
Spa Gate Fish n Chips
, Taupo
08.2017 - 01.2022
- Monitored progress by establishing plans, budgets and measuring results.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored employee performance and identified performance gaps for corrective action.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
Store Front Staff Member
Spice Traders
, Auckland
04.2016 - 08.2017
- Performed price checks using scanners, computers, or paper lists when requested by customers.
- Communicated effectively with other staff members to ensure smooth operations during peak hours.
Education
Some College (No Degree) - National Diploma On Business Level 5 : Business
Newton College of Business And Technology
Auckland, NZSome College (No Degree) - Business Management Level 6 Certificate
Excellent International Academy -
AucklandSkills
- Customer Satisfaction
- Incident Management
- Project Planning
- Logistics Coordination
- Performance Management
- Workforce Management
- Staff Development
- Policy Implementation
- Business Development
- Sales Management
- Schedule Preparation
- Budget Control
- Sales Promotion
References
References available upon request.
Timeline
Service Delivery Specialist
Alsco
09.2022 - 11.2023
• Confectionary Technician
Go Bake
02.2022 - 09.2022
Store Manager
Spa Gate Fish n Chips
08.2017 - 01.2022
Store Front Staff Member
Spice Traders
04.2016 - 08.2017
Some College (No Degree) - National Diploma On Business Level 5 : Business
Newton College of Business And Technology
Some College (No Degree) - Business Management Level 6 Certificate
Excellent International Academy -
Similar Profiles
Nelson Sacco-ThomasNelson Sacco-Thomas
HR Gereralist at ALSCOHR Gereralist at ALSCO
Eric CuaEric Cua
Operations Manager of Production and Engineering at AlscoOperations Manager of Production and Engineering at Alsco
Shannon WeaverShannon Weaver
Office Manager at AlscoOffice Manager at Alsco
Romelia AvilaRomelia Avila
Stock Worker at ALSCOStock Worker at ALSCO
Simr SandhuSimr Sandhu
PERSONAL INSURANCE CONSULTANT at IAG - BNZPERSONAL INSURANCE CONSULTANT at IAG - BNZ