Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

NISHI SHAH

Auckland,Mount Roskill

Summary

As a Phlebotomist, I am dedicated to ensuring the accurate collection of specimens while upholding the highest ethical and customer service standards. I excel in technical competency and continually enhance my skills in phlebotomy and specimen collection. Responsibilities include maintaining cultural and social sensitivity, complying with company policies, and contributing to a clean and safe environment. I conduct home and facility visits when required and prioritize quality assurance and communication, always demonstrating confidentiality and professionalism. I actively engage in teamwork, support colleagues, and invest in my professional development to ensure the delivery of top-quality services. Additionally, I am committed to maintaining a safe work environment and contributing to health and safety compliance.

Overview

7
7
years of professional experience

Work History

Trainee Phlebotomist

Labtests
02.2023 - Current
  • Accurate specimen collection adhering to proper procedures.
  • Efficiently barcode specimens and complete necessary paperwork.
  • Ensure proper specimen preparation for transport.
  • Continuously develop and maintain expertise in phlebotomy and other specimen collection procedures.
  • Provide ethical customer service in line with industry codes of ethics.
  • Demonstrate cultural sensitivity and accommodate special needs.
  • Uphold company policies and perform cleaning tasks as per checklists.
  • Report customer incidents to ensure satisfaction.
  • Contribute to weekend roster as required.
  • Execute additional duties as directed by Team Leader and Senior Qualified Phlebotomist.
  • Conduct home, hospital, prison, and rest home visits as directed.
  • Maintain clean Labtests vehicles and adhere to road rules.
  • Follow laboratory policies, quality assurance, and quality management requirements.
  • Communicate effectively with staff and customers, maintaining confidentiality.
  • Foster positive relationships with patients and healthcare professionals.
  • Contribute to continuous improvement and provide feedback on service provision.
  • Attend meetings and actively participate in discussions.
  • Collaborate with colleagues in training and task completion.
  • Pursue professional development and stay informed through relevant training and literature.
  • Participate in the annual performance appraisal process.
  • Maintain knowledge of occupational health and safety practices.
  • Report accidents, incidents, and near misses.
  • Promote a clean, safe, and compliant work environment.

Convenience Store Assistant

Mt Smart Superette
10.2022 - 02.2023
  • Welcoming and attending customers including lotto customers
  • Ordering material for the shop and selling
  • Banking and other financial duties for the shop
  • Arrange and fill up the stock as required
  • Calling suppliers and arranging the deliveries of stock., Professional Gujarati: Native
  • Upkeep and cleaning of tools, workspaces, or shelves
  • Process insurance coverage for medical care, publish bill amounts, and figure out copayments
  • Utilize a counting machine for tablets or capsules to mechanically distribute a predetermined number of pills or capsules into smaller containers
  • Create, maintain, and document records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats
  • File, compile and maintain prescription records, and write letters
  • Formulate, package, and label pharmaceutical items, under the guidance of a pharmacist
  • Inform clients about the functions, side effects, and interactions of medications and unavailable goods
  • Maintained patient profiles, updating the organizational database with current information
  • Customer service and customer satisfaction.

Pharmacy Assistant

Mahavir Medical Agency
03.2020 - 08.2022

*Upkeep and cleaning of tools, workspaces, or shelves.
*Process insurance coverage for medical care, publish bill amounts, and figure out payments.
*Utilize a counting machine for tablets or capsules to mechanically distribute a predetermined number of pills or capsules into smaller containers.
*Create, maintain, and document records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
*File, compile and maintain prescription records, and write letters.
*Formulate, package, and label pharmaceutical items, under the guidance of a pharmacist. Inform clients about the functions, side effects, and interactions of medications and unavailable goods.
*Maintained patient profiles, updating the organizational database with current information.

*Customer service and customer satisfaction.

Lab Technician

Gujarat Cancer Research Institute, Ahmedabad Civil Hospital
11.2016 - 11.2019
  • Communicated with medical staff if specimens are either inadequate or insufficient quantity for testing
  • Prepare tissue samples for pathologists to examine
  • Perform blood counts and transfusion-related testing on blood
  • Collect blood or tissue samples from patients, using correct principles
  • Distributed specimens to proper departments for testing to fulfill Dr's orders
  • Direct or instruct other technicians or lab assistants
  • Consult with a pathologist to confirm a final test result.

Education

Medical Laboratory Technician -

Gujarat Institute of Technical Education
Ahmedabad
06.2015

Skills

  • Communicative,
  • Reliable,
  • Critical Thinking,
  • Tolerant,
  • Confident,
  • Detail-Oriented,
  • Professional Attitude,
  • Problem Identification,
  • Prioritization,
  • Stress Management

Timeline

Trainee Phlebotomist

Labtests
02.2023 - Current

Convenience Store Assistant

Mt Smart Superette
10.2022 - 02.2023

Pharmacy Assistant

Mahavir Medical Agency
03.2020 - 08.2022

Lab Technician

Gujarat Cancer Research Institute, Ahmedabad Civil Hospital
11.2016 - 11.2019

Medical Laboratory Technician -

Gujarat Institute of Technical Education
NISHI SHAH