Professional data specialist with strong expertise in designing and managing enterprise data architectures. Skilled in data modeling, database management, and data integration. Focused on team collaboration and delivering impactful results. Known for adaptability and reliability in dynamic environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Analyst
N3 Limited
02.2024 - Current
Develop, maintain, monitor and troubleshoot automated MSSQL processes and the periodical data synchronization among systems
Create and deploy on-demand PoweBI reports from assorted data sources for various levels of clients internal and external
Creating SSIS packages for ELT processes
Also making changes as needed in various automated reports (SSRS)
Perform automated data operations in SQL and CRM against regular customer data submissions from our external clients/partners
In consultation with IT Manager, log and follow up cases with external parties as required
Coordinate and govern system changes through change control for BAU requests on Production/test environments
Assist in major Dynamics CRM enhancements, mobile app and web portal project
Coordination and communication of training on new system enhancements
Utilizing data visualization tools to effectively communicate business insights.
Enhanced business efficiency by identifying trends and patterns in complex datasets.
ERP SUPPORT ANALYST
Temperzone
06.2023 - 12.2023
Company Overview: Fixed term contract – 6 months
Created user accounts and managed access control
Create and execute SQL queries to gather data as required
Resolve helpdesk cases related to Epicor and/or associated applications
In consultation with ERP Manager, log and follow up cases with external parties as required
Identify common issues and areas for improvement with Epicor
Assist with unit and end to end testing for system upgrades
Provide one on one or small group user training for core ERP tasks
Manage and support the Epicor Embedded Education module and associated online training portal(s)
Assist with development of ERP training material
Develop documents outlining configuration and operation of Epicor
Maintain FAQ for Epicor system
Fixed term contract – 6 months
IT APPLICATION ADMINISTRATOR
New Zealand Window Shades
09.2021 - 06.2023
Managing SmartFreight website Integration to Microsoft D365 by using the means of requirements Gathering, User acceptance, manual and end-to-end testing
Work with cross-functional development teams to ensure quality and functional requirements are met
Using CD/CI practices (Azure DevOps) to continuously test and update Dynamics 365 & SmartFreight
Participating in agile development processes and daily stand-up meetings as a part of SDLC
Managing PowerBI reports connected to multiple data sources to ensure that the reports are auto updated and publishing them on the Dashboard
Also, publishing them via Web link if required
Managing and updating all my tasks using Azure DevOps
Developing, testing, and implementing manufacturing instructions, configuration rules and background information for SmartFrieght website
Initiating new developments, applications and improvements to the overall system including but not limited to the Product Configurator, Microsoft D365 system, PowerApps, and other developments & programs
Education
Bachelor's - Computer Science – Software Development Major
AUT
Skills
Power BI
Azure DevOps
Highly motivated and quick learner
A Self Starter
Microsoft D365
Web Development
WordPress
ZOHO, Jira
Data analysis
Data visualization and presentations
Data cleaning
Data validation
ETL processes
Data modeling
Windows 8/10/11 troubleshooting
PHP
HTML Coding
MySQL Database
Clean and maintainable code
Website Hosting
Certification
Microsoft Azure Data Fundamentals DP 900
Microsoft AI-900
ITIL Foundation
COMPTIA A+ 220-901
Microsoft PL-900 (In Progress)
Timeline
Data Analyst
N3 Limited
02.2024 - Current
ERP SUPPORT ANALYST
Temperzone
06.2023 - 12.2023
IT APPLICATION ADMINISTRATOR
New Zealand Window Shades
09.2021 - 06.2023
Bachelor's - Computer Science – Software Development Major
Digital Inside Sales (DIS)/Customer Success Manage at Accenture/N3, Wilmington, DE (Remote Position)Digital Inside Sales (DIS)/Customer Success Manage at Accenture/N3, Wilmington, DE (Remote Position)