Shubham Khanna
Lynfield,AUK
Summary
Experienced Property Manager with 5+ years of expertise in managing and maintaining residential properties. Proven track record of improving property performance, reducing costs, and increasing occupancy rates. Skilled in managing tenant relations, negotiating leases, and ensuring compliance with local and state regulations. Adept at analyzing market trends and implementing effective marketing strategies to attract and retain tenants. Committed to delivering exceptional customer service and fostering positive relationships with tenants, property owners, and vendors.
Overview
7
7
years of professional experience
Work History
Property Manager
Oaks Property Management
01.2024 - Current
- Manage 130 properties efficiently, ensuring compliance with safety regulations and lease agreements
- Conduct regular property inspections, address tenant concerns promptly, and coordinate repairs
- Oversee rent collection, lease renewals, and maintain accurate records
- Successfully managed the Cornation Road development, collaborating with stakeholders for timely completion
- Coordinate leasing activities for new units to maximize occupancy and rental income
- Build strong relationships with property owners, tenants, vendors, and stakeholders
- Provide regular updates on property performance and act as the primary point of contact for all matters
- Ensure compliance with regulations and implement safety measures
- Stay updated on industry trends to improve property management processes.
Portfolio Manager
Ray White Real Estate
10.2022 - 11.2023
- Managed a portfolio of 110 properties and completed nearly 80 leasings
- Successfully resolved compliance issues in the portfolio, demonstrating strong problem-solving and communication skills
- Reduced rent arrears through effective management techniques
- Achieved fast rental turnarounds with an average of 21 days on the market
- Developed and maintained positive relationships with landlords, tenants, and contractors
- Conducted regular inspections and maintenance to ensure properties were well-maintained and in compliance with regulations
- Utilized industry knowledge and market analysis to advise landlords on rental pricing and property improvements
- Kept up-to-date with relevant legislation and industry trends to ensure compliance and best practices
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Property Manager/Acquisition Manager
Ray White Real Estate
05.2019 - 05.2022
- Manage a portfolio of 145 properties which had an estimated value of 100 million dollars and brings a gross revenue in commission $300,000 annually
- Advise property investors on the acquisition of Investment property and monitor, negotiate and implement programs to increase asset value and revenue
- Follow up on private management ads on trade me & target unit & townhouse developers for new managements by cold calling & digital marketing
- I have successfully expanded my portfolio from 95 properties to 145 properties in 12 months and was awarded with property management growth award in 2019 & 2020
- Rent arrears management & adhering strictly to the company policy of 'zero-tolerance rent arrears policy' & attending tribunal on behalf of the owners for the loss of rent and/or damages
- Ensure that the property is meeting the code & compliance before the start of the tenancy like Property Insurance, Insulation and Healthy home assessments
- Follow up on private management ads on trade me & target unit & townhouse developers for new managements by cold calling & digital marketing
- I have successfully expanded my portfolio from 95 properties to 145 properties in 12 months and was awarded with property management growth award in 2019 & 2020
- Inspect grounds, facilities & equipment routinely to determine the necessity of repairs or maintenance
- Create annual maintenance plans for the property investors according to their spending capacities
- Created and updated marketing materials for department programs and properties
- Assessed budgetary performance to reduce expenses and address losses and discrepancies
- Analyzed asset performance and returns, valuations, trends and assumptions.
Property Manager
Mana Property Management
03.2018 - 05.2019
- Managed a portfolio of 230 properties in a pod-based system
- Communicated regularly with owners and investors on vacancy rates, tenant issues and physical condition of the Property
- Organized appointments for viewings, certify potential candidates and maintained a high occupancy rate
- Collected rents, deposits and managed financial expenses, budgeting and reporting for the owners
- Facilitated Property maintenance issues, including scheduling regular maintenance and repair, provide quotes to the owners and conducting property inspections (3month&annually) to ensure the property is in good working order and well maintained
- Protected the company from financial losses during legal disputes with preventive measures, negotiation and/or representation
- Reviewed and interpreted vendor contracts to effectively enforce all requirements.
Property Manager Intern
Crockers
01.2018 - 04.2018
- Selected as 1 out of 8 students by the company for the internship
- Worked closely with the team of experienced Property managers and learned skills required to maintain the interest of all the internal and external stakeholders of the company
- Carried out duties such as leasing out -new properties, attending tribunal cases, forming marketing strategies to lease out commercial and Residential Properties
- Displayed sound knowledge of roles played by the body corporate
- Took more than 30 people for viewing and completed background checks
- Learned the ability to work independently, gained knowledge of tenancy acts, and usages of software such as the Palace, Real property intelligence (RPNZ), and Viewing tracker.
Reservation Specialist
Concentrix
05.2017 - 03.2018
- Gained expertise in booking flights, cruises, insurances and accommodations for people traveling across New Zealand, Tasman & Pacific Islands via phone and emails
- Developed the ability to work under pressure while managing time effectively and attended more than 200 calls & emails per week while adhering to IATA rules and policies
- Always exceeded the team targets - was the highest revenue earner in the team for having $87 per call revenue throughout the month
- This role requires attention to detail & tech-savviness which I very well displayed during my work.
Education
Property Management Level 4 - Residential Property Management
Skills Nz
10.2020
Applied Business Management - Business Management
Otago Polytechnic - Auckland
01.2017
Bachelor of Economics - Macro Economics & Econometrics
Dav College - Chandigarh, India
01.2015
Skills
- Multi-family property management
- Relationship building
- Financial modelling
- Advance excel
- Reporting analysis
- Asset Management
- Budgeting
- Appraisals
- Property Valuation
- Google analytics
- Microsoft Dynamics
Timeline
Property Manager
Oaks Property Management
01.2024 - Current
Portfolio Manager
Ray White Real Estate
10.2022 - 11.2023
Property Manager/Acquisition Manager
Ray White Real Estate
05.2019 - 05.2022
Property Manager
Mana Property Management
03.2018 - 05.2019
Property Manager Intern
Crockers
01.2018 - 04.2018
Reservation Specialist
Concentrix
05.2017 - 03.2018
Property Management Level 4 - Residential Property Management
Skills Nz
Applied Business Management - Business Management
Otago Polytechnic - Auckland
Bachelor of Economics - Macro Economics & Econometrics
Dav College - Chandigarh, India
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