Shubham Kumar Nanda
Puri
Summary
Diligent Software Professional with strong background in leading and managing technical projects and teams to success. Demonstrated ability to oversee complex systems going through initiatives, designing, implementing, testing, maintaining, assessing and optimizing risks ,and ensuring timely and efficient delivery. Proven skills in team leadership and problem-solving.
Skilled in maintaining , troubleshooting, providing proper solution and optimizing performance for betterment and growth,
Quality-driven Professional with well-versed in Telecom best practices, project management requirements and support operations.
Overview
11
11
years of professional experience
Work History
Technical Lead
Tech Mahindra
01.2022 - Current
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Enhanced system performance with thorough code reviews, testing, and optimization techniques.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
- Drove customer satisfaction by prioritizing feature requests based on detailed analysis of user feedback and market trends.
- Provided educational expertise and mentoring to junior team members.
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Established continuous feedback loop with customers, integrating their input into product development for greater satisfaction.
- Led successful launch of multiple project releases, meeting all project objectives and exceeding user expectations.
- Analyzed performance metrics to identify bottlenecks in development processes, implementing solutions that boosted efficiency.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Senior Oracle FMW Engineer
IBM
11.2020 - 12.2021
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Ensuring the day-to-day operation to run smoothly and managing 4 non-Production environments and a Production Environment.
- Responsible for deploying, Managing and Monitoring the code and system health checks through 4 Non-prod environments and then moving the change to PROD using Jenkins.
- Engaging myself with RIMINI Support a counterpart of Oracle Support for day-to-day issues and improvements to be done across the platforms.
- Responsible for getting 6 non-PROD and 2 PROD systems back to stability by solving the frequent issues.
Software Engineer
Tech Mahindra
05.2014 - 11.2020
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- VHA project or now widely known as TPG Telecom Limited, which is third largest telecom service provider in Australia comprises many systems like Siebel, BRM, ASAP (Provisioning System), Collection and Payments Systems (Tallyman, Inteflow and PSM) Billing System BRM, APC/Matrixx, MNP (Mobile Number Portability) etc and integrated through Oracle Fusion Middleware with order orchestration, JMS queues and sync transactions.
- The job lands us with maintaining the Middleware System and its integrated components intact, to serve the customer with the best quality of services.
- Ensuring proper alerts, System assessment is done to keep everything in its place. SME for the Middleware domain and guiding the Team to achieve greater good.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
- Improved application performance with optimization of database queries, ensuring smooth and efficient data retrieval.
- Reduced system downtime and improved reliability by proactively identifying and addressing potential system vulnerabilities.
- Proved successful working within tight deadlines and a fast-paced environment that earned me a lot of Customer appreciations and recommendations.
Education
Bachelor of Science - Information Technology
College of Engineering And Technology, BPUT
BHUBANESWAR05-2013
Associate of Science - Information Technology
D R NAYAPALLI COLLEGE, CHSE, Odisha
BHUBANESWAR, ODISHA05-2009
Skills
- Oracle Fusion Middleware Administration Expert
- Excellent skill in OSB, SOA and Weblogic Administration(11g, 12C & 13C)
- Operational deployments, analysis & troubleshooting
- Performance optimization
- Project leadership & management
- Strategic planning design
- Team leadership & mentoring
- Risk assessment ,mitigation and optimization
- Documentation and reporting
- Technical and Customer Support
- Team performance management
- Process optimization and improvement
Accomplishments
- Supervised team of 8 staff members and achieved result well within the allotted time lines.
- Skilled in designing, modifying, testing, implementing and supporting software applications and systems across various platforms.
- Collaborated with team of 20+ colleagues in the support and maintenance of cross integrated platforms.
- Excellent conceptual and technical knowledge, analytical and problem-solving skills, and fast learning capability that helped resolving issues and Incidents in a coordinated environment. Strong Oral and written communication skills.
- Achieved stability on multiple environments and solved many long pending projects and issues through effectively helping with assessing and providing proper resolution.
- Supported Middleware applications by performance tuning, optimizations, and systems support services. Performed mitigation of risk to identify potential issues and alternative solutions.
- Documented and resolved issues which led to addressing those permanently.
Best resource and ACER continuously for multiple years
- Recognized and awarded as Best Resource in Tech Mahindra twice due to dedication and the optimized solutions provided.
- Awarded as ACER in Tech Mahindra for 6 years continuously for getting the best performance rating.
- Awarded as the most reliable resource in IBM due to solving many long pending issues and providing permanent solution.
- Lots of Customer Appreciations across multiple projects for addressing issues and respecting the deadlines.
Timeline
Technical Lead
Tech Mahindra
01.2022 - Current
Senior Oracle FMW Engineer
IBM
11.2020 - 12.2021
Software Engineer
Tech Mahindra
05.2014 - 11.2020
Bachelor of Science - Information Technology
College of Engineering And Technology, BPUT
Associate of Science - Information Technology
D R NAYAPALLI COLLEGE, CHSE, Odisha
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