Work Preference
Summary
Overview
Work History
Education
Skills
Certification
PROFESSIONAL SUMMARY & SKILLS
Timeline
Generic
SHUBHANGI SHEREKAR RAINA
Open To Work

SHUBHANGI SHEREKAR RAINA

Auckland,AUK

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Associate DirectorDelivery Head | BU OperationsAssociate Vice PresidentSr Delivery Manager

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Auckland, AUK
Open to relocation: Yes

Salary Range

85000/yr - 200000/yr

Summary

Dynamic Associate Director at EY with a proven track record in client relationship management and business development. Expert in setting up testing Centers of Excellence and driving operational excellence. Adept at talent acquisition and mentoring, leveraging tools like Zoho CRM to enhance efficiency and growth. Committed to delivering impactful results in diverse industries.

Overview

1
1
Certification
30
30
years of professional experience

Work History

Associate Director

EY (Ernst&Young)
Bangalore
04.2021 - 05.2023
  • Company Overview: EY is a Global Technology & Business consulting company helping the clients to improve the effectiveness of their business and technology operations.
  • Responsible for Outsourcing Services - Test Services across different industry verticals. Customer acquisition, Client Relationship Management, Account Mining, Pre-sales, Delivery management and excellence, competency development and launching new service offerings.
  • Responsible to grow the independent testing business. Strategize new service offerings and work through the Go to Market plans and implement them.
  • Talent Acquisition, Hiring, rolling out programs for Fresher and internship. Driving the onboarding and training program for managers, career counselling and mentoring.
  • Ensuring Business Growth, Implementation of various accelerators for Automation, Data validation. Building Domain excellence and Setup dedicated CoE’s for clients in Energy & Utilities, Life Sciences, Consumer & Retail.
  • Handle Operations. Competency Building, Performance Management and Compensation.

Co-founder–OmShreePuja, Consultant- Jobworld

Redwood Algorithms
10.2017 - 03.2021
  • Company Overview: Redwood Algorithms specializes in Digital Analytics Solutions with Intelligent Algorithms to enable companies to acquire clients online.
  • Developing Business Strategy, Business plan, market strategy, Product Road Map and strategy
  • Automating the Systems used to streamline the Process for driving the resourcing business, client onboarding, Dashboard creation and tracking, Optimizing operational cost, Client management, business acquisition
  • Co-coordinating Internship program, grooming team for project management
  • Ensuring Business Growth through Customer acquisition, Career Counselling, Client Relationship Management, Driving sales.
  • Experience in Zoho CRM Lead Management tool
  • Demand management, Presales and Solutioning
  • Managing the creation and deployment of all digital content such as website, marketing Campaigns, videos, etc.
  • Work to improve brand presence
  • Digital Marketing Consultant
  • Creating, implementing, and managing the company's Digital Media Presence.
  • Engaged with TechDeploy and Profound Solutions New Zealand.

Delivery Head | BU Operations

L&T Infotech
Mumbai
09.2015 - 10.2017
  • Company Overview: LTI is a global technology consulting and Digital solutions company helping the clients to improve the effectiveness of their business and technology operations.
  • Handled BU Operations with a team size of 200+ IT professionals across multiple geographies. Competency Building, Performance Management and Compensation.
  • Talent Acquisition, Hiring, rolling out programs for fresher’s, internship and leadership development. Driving the onboarding and training program for new hires, career counseling and mentoring
  • Delivery head in Testing - across different industry verticals
  • Customer acquisition, Client Relationship Management, Account Mining, Pre-sales, Delivery management and excellence, competency development and launching new service offerings.
  • Ensuring Business Growth, Implementation of various accelerators for Automation, Data validation. Building Domain excellence in areas of Media and Entertainment

Associate Vice President

Brillio ( Formerly Collabera Solutions Ltd)
Bangalore
01.2010 - 02.2014
  • Company Overview: Brillio is a global IT services and global technology consulting firm that provides business-centric, end-to-end Information Technology solutions.
  • Business Unit Head (Testing Practice Head) responsible for Outsourcing Services - Test Services across different industry verticals. Customer acquisition, Client Relationship Management, Account Mining, Pre-sales, Delivery management and excellence, competency development and launching new service offerings.
  • Was responsible to setup the testing practice and grow the independent testing business. Strategize new service offerings and work through the go to market plan and implement them. Setup dedicated CoE’s for Automation, Performance, Mobility, SAP and Web accessibility within the practice. Conceptualized and implemented Operational excellence across the different practices.
  • Was accountable & responsible for Delivery and performance of peak team size of 2000+ globally.
  • Responsible for Talent Acquisition, Competency Building, Performance Management and Compensation. Hiring, rolling out programs for Fresher and internship. Driving the onboarding and training program for new hires
  • Handling BU Operations, Vendor Management, career counselling and mentoring

Sr Delivery Manager

Target
Bangalore
04.2008 - 12.2009
  • Company Overview: Target is an upscale discounter that provides high-quality, on-trend merchandise at attractive prices in clean, spacious and guest-friendly stores. In addition, Target operates an online business, Target.com.
  • Handling multiple projects –was responsible for managing a team of 60 member Testing team for 2 verticals. Define Project Test strategy and test automation strategy, ensuring the deliveries as per schedule, project monitoring & tracking for more than one project, ensuring smooth releases for Target.com and BI area.
  • Was responsible for : Driving initiatives for Testing Dashboard, Driving End-to End, Automation, Performance Testing service, Part of the initiative – Test Case Library, Rewards and Recognition, Managing Talent ( Career planning and Recruitment)

Sr Manager

Aztecsoft (Mindtree)
Bangalore
07.2004 - 03.2008
  • Company Overview: Mindtree (Previously Aztec Software and Technology Services Limited) provides comprehensive software product engineering and quality engineering services as well as open source expertise, to accelerate development of software products and reduce time to market.
  • Handling multiple account –Was responsible for managing a team of 150 people (Dev and QA). Providing support for pre-sales -Proposals, Requirement Study, Monitoring the billing, and evaluation of various Testing tools.
  • Responsible Talent Acquisition, Competency Framework Building, Performance Management and Compensation.

Manager

Logica (CGI)
Bangalore
10.2003 - 06.2004
  • Company Overview: Provides management and IT consultancy, systems integration and outsourcing services to clients across diverse markets
  • Was responsible for improving the testing process of financial products (HotScan and LCM). Streamlining processes for CMMi assessment for the product groups.

Project Manager

BirlaSoft
Noida
03.2003 - 09.2003
  • Development and User acceptance testing of Software for Finance, Healthcare, Retail, Manufacturing Industry.
  • Subject Matter expert – for QA Centre of Excellence. Was responsible for Managing a team of 35 people, Performing User acceptance testing of Software across Domains., Providing support for pre-sales -Proposals / Quotes, Requirement Study, Define project execution strategy and test automation strategy, ensuring good VOC (voice of customer), analyze report. Vendor co-ordination, and evaluation of various Testing tools

Asst. Project Manager

RMSI
Noida
02.1998 - 03.2003
  • Development of Software Tools for the Natural Hazard risk, Insurance sector and Finance Industry
  • Was responsible for Managing a team of 20 people, Performing Requirement Study, Define project execution strategy and test automation strategy, ensuring the deliveries as per schedule, project monitoring & tracking for multiple projects, Providing support for pre-sales – RFI/RFP / Quotes, ensuring good customer feedback, analyze report. Attending client calls, monitoring the billing, Vendor co-ordination and evaluation of various Testing tools.
  • Was responsible for Setting Processes for CMM assessment, Quality control, Setting Standards and Guidelines

System Engineer

SCI Computers
New Delhi
01.1996 - 01.1998

System Engineer

EZPower Systems
New Delhi
08.1994 - 12.1995

Programmer

Impex Consultancy
Mumbai
08.1993 - 07.1994

Education

B.E - Computers

Shivaji University

Skills

  • Delivery Unit Head, Leadership Development, Offshore Delivery Management of Large and Complex projects, Global Delivery Models, Program and Project Management, Client Relationship Management, Business Development, Vendor Management
  • Certified Assessment Team Member (ATM) for CMMi, Certified Internal Auditor by KPMG/QAI
  • Setting up of testing CoE, Domain practices, Defining strategy for digital presence, SEO
  • Tools & Products : MS-SQL Server 70, Rational Visual Test, WinRunner, QTP, MapInfo, MapBasic, Arcview, , Load runner, SalesForce, ServiceNow, Adsales, R, Zoho CRM, Zoho BIGIN, Zoho Books, Zoho CRM MS Dynamics, Power BI
  • Domain : Energy & Utilities, Manufacturing, Retail, Content Management, Media & Entertainment, Banking & Finance, Utilities, CPG Industries, CPR, Govt Sector, Healthcare & Life Sciences
  • Part of the Process engineering group during CMM and CMMi assessments SEPG group setup to lay down guidelines and directives and practices
  • Mentoring, Part of Talent Transformation, Vendor Negotiation team, and RFI Teams

Certification

  • Certified in Project Management (PMP)
  • Certified Independent Director from IICA(Govt. of India)
  • Prevention Of Sexual Harassment (POSH)

PROFESSIONAL SUMMARY & SKILLS

  • Experienced in Corporate Governance, ESG, Operations Management- driving vendor transition and Transformations, Vendor management, Contract Negotiation, Service delivery, Organizational Effectiveness. Competency Building, Performance Management and Compensation, career counseling and mentoring
  • Experienced in Skill (Talent) Development – Defined learning paths to design trainings and paths focused on defining the qualities of an effective manager, building managerial skills, and creating leadership trainings.
  • Led the mentoring and coaching programs along with Talent team to build next pool of managers. Was part sponsorship program to mentor and groom the women leaders
  • Experienced in setting up Center of Excellence for key accounts, Account Planning & Relationship, managing revenue growth and optimizing operating costs as part of P&L.
  • Experienced in driving Business Development, Pre-sales, Marketing Campaigns, Product design, providing testing consultancy, proposal building, CMMi implementation, Establishing and monitoring transition processes and presenting papers.
  • Talent Acquisition, Talent Strategy, Hiring, rolling out programs for Fresher and internship. Driving the onboarding and training program for new hires, Demand Management (strategy, planning, and intake). Succession Planning, HRIS
  • Testing Head - Managed the Testing practice as part of Brillio (formerly Collabera). Responsibilities included strategy, customer acquisition, Account Mining, Pre-sales, rebuilding the practice, bringing out new service offerings, and delivery excellence. Received the award for Client acquisition.
  • Handled peak team size of 2000+ globally.
  • Received Leaders Choice Award in Target and Best team Award in Aztecsoft.
  • Led the R&D effort in Test Automation and Talent Transformation as part of the Aztecsoft iTest Practice senior management team. Developed Competency Framework and Skill Database
  • Development of Automation Framework on QTP and Selenium (Open source automation tool)
  • Experience of working with multiple teams spread across multiple locations for European, Australian and US clients.
  • Driven External Evangelism - Represented in responding to Silicon India’s QA City questionnaire, executed client specific campaigns
  • Part of the Technical Review Committee for STEP-In Conference 2008 and 2014. Presented paper in STEP-In and UniCom Learning Next Generation Testing Conference
  • Driven CSR initiatives for differently abled and government schools.

Timeline

Associate Director

EY (Ernst&Young)
04.2021 - 05.2023

Co-founder–OmShreePuja, Consultant- Jobworld

Redwood Algorithms
10.2017 - 03.2021

Delivery Head | BU Operations

L&T Infotech
09.2015 - 10.2017

Associate Vice President

Brillio ( Formerly Collabera Solutions Ltd)
01.2010 - 02.2014

Sr Delivery Manager

Target
04.2008 - 12.2009

Sr Manager

Aztecsoft (Mindtree)
07.2004 - 03.2008

Manager

Logica (CGI)
10.2003 - 06.2004

Project Manager

BirlaSoft
03.2003 - 09.2003

Asst. Project Manager

RMSI
02.1998 - 03.2003

System Engineer

SCI Computers
01.1996 - 01.1998

System Engineer

EZPower Systems
08.1994 - 12.1995

Programmer

Impex Consultancy
08.1993 - 07.1994

B.E - Computers

Shivaji University

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