Shuli(Julie) Qiu
Summary
Offering solid foundation in counselings principles and eagerness to learn and develop in this environment. Brings understanding of psychological concepts and effective communication techniques, enabling ability to connect with clients. Ready to use and develop active listening and empathy skills in real practice.
Overview
13
13
years of professional experience
Work History
Operations Manager
Gebruder Weiss New Zealand Limited
02.2024 - Current
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
- Improved branch efficiency by streamlining operations and implementing new processes.
Volunteer
Refugees Helping Refugees
04.2012 - 03.2013
- Assisted with refugee relocation with local communities and organizations
- Assisted with refugee with basic life needs
- Supported engaging, fun, and supporting for the group by organizing some activates
- Provide basic teaching for the children in the group for the language /math.
Education
Bachelor - Counselling
Manukau Institute of Technology
Auckland, NZ06-2028
Bachelor of Arts - International Economics
Fujian Normal University
Fuzhou China06-2008
Skills
- Problem-solving
- Communication
- Operations management
- Customer service
- Planning and implementation
Languages
English
Full Professional
Chinese
Native or Bilingual
Interests
- Cooking
- Learning new cooking techniques and expanding my culinary skills
- Dancing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Operations Manager
Gebruder Weiss New Zealand Limited
02.2024 - Current
Volunteer
Refugees Helping Refugees
04.2012 - 03.2013
Bachelor - Counselling
Manukau Institute of Technology
Bachelor of Arts - International Economics
Fujian Normal University
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