Shun Hei Anson Chau
Auckland ,Flatbush
Summary
Thank you for taking your time to review my CV.
My name is Shun Hei Anson Chau, and I am currently pursuing a Bachelor of Health Science in Health Science Management at Auckland University of Technology. I am a passionate sports enthusiast with diverse experience in retail and packing, complemented by extensive knowledge of sports and outdoor activities. Additionally, I pride myself on being a fast learner and a reliable worker. Additionally, I am multilingual, speaking more than two languages, which helps me communicate effectively in diverse environments.
Overview
2
2
years of professional experience
Work History
Front House Host
Churchill
03.2023 - 11.2023
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Warehouse Packer
Pre-packed Limited
02.2022 - 09.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
Education
Bachelor of Health Sciences - Health Science Management
Auckland University of Technology
Auckland, NZ11.2026
High School Diploma -
Freyberg High School
Palmerston North, NZ11.2022
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Adaptable to change
- Professional Appearance
- Server Support
- Seating arrangements
- Foreign language skills
- Customer service expertise
Accomplishments
- Level 1, 2, and 3 qualifications (UE entrances)
- Merit endorsement in Maths and Biology
- Multiple awards in Volleyball
- Commitment award in Manawatu house
- Distinction (top student overall) in P.E
- Captain for two years
- At the age of just 16 been selected to the open men’s team representing Hong Kong nationally
- Playing volleyball for the senior A boys team led me to becoming apart of Manawatu reps for volleyball from 2021-2022.
- My hard work and committed personality led me to gaining 1st place in volleyball senior secondary school open tournament, as well as receiving achievement in volleyball for selected at regional level.
- After graduation, I have trialed for AUT men’s volleyball and selected for UTSNZ for two consecutive year in a row and earned third places in 2023.
I graduated High school earning
Sports:
Dodgeball- U13s for Hong Kong
Volleyball
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Front House Host
Churchill
03.2023 - 11.2023
Warehouse Packer
Pre-packed Limited
02.2022 - 09.2022
Bachelor of Health Sciences - Health Science Management
Auckland University of Technology
High School Diploma -
Freyberg High School
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