SHUO ZHANG
Forrest Hill,AUK
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Property Manager
C.P. Group
03.2024 - Current
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Business Development Manager
Allianz Life Insurance Company Qingdao Branch
08.2023 - 02.2024
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Improved sales team performance with targeted training programs focused on advanced sales techniques and product knowledge.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Coordinating Manager
Veritas Immigration Limited
08.2022 - 08.2023
- Identified and managed client expectations, requirements and deadlines for projects
- Created relationships with potential clients through cold calling, networking events, and other methods of outreach
- Developed new business opportunities by successfully communicating product lines to customers
- Managed daily administrative tasks, including tenant relations and rent collections
- Engaged in cold calling activities for lead generation purposes.
- Implemented risk management strategies for mitigating potential obstacles in projects while maintaining focus on core objectives.
Business Development Specialist
Visa International Limited
01.2022 - 08.2022
- Identified and managed client expectations, requirements and deadlines for projects
- Created relationships with potential clients through cold calling, networking events, and other methods of outreach
- Developed new business opportunities by successfully communicating product lines to customers
- Managed daily administrative tasks, including tenant relations and rent collections
- Engaged in cold calling activities for lead generation purposes.
Immigration Specialist
Birdview New Zealand Limited
01.2018 - 01.2022
- Provided customer service support to existing clients to ensure satisfaction
- Developed targeted campaigns to drive customer engagement and close sales opportunities
- Arranged in-person meetings and visited with clients to improve success of sales pitches
- Identified potential issues that may arise during the course of an immigration application process before they become problematic
- Maintained up-to-date knowledge of changes in immigration regulations, policies, and procedures
- Assisted with the preparation of immigration applications and petitions for individuals, families, and employers in accordance with NZ Immigration laws.
Education
Master of Agribusiness Management -
Lincoln University
07.2017
Bachelor of Landscape design -
Qingdao Agricultural University
07.2014
Skills
- Business Development
- Teamwork and Collaboration
- Relationship Building
- Contract Negotiation
- Administrative Support
- Skilled multi-tasker
- Business development and planning
- New business opportunities
- Immigration case file strategies
- Multilingual capabilities
Certification
- Full NZ driver license
- Xero advisor certificate
Languages
Chinese (Mandarin)
English
References
References available upon request
Timeline
Property Manager
C.P. Group
03.2024 - Current
Business Development Manager
Allianz Life Insurance Company Qingdao Branch
08.2023 - 02.2024
Coordinating Manager
Veritas Immigration Limited
08.2022 - 08.2023
Business Development Specialist
Visa International Limited
01.2022 - 08.2022
Immigration Specialist
Birdview New Zealand Limited
01.2018 - 01.2022
Master of Agribusiness Management -
Lincoln University
Bachelor of Landscape design -
Qingdao Agricultural University
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