Assistant Healthcare Administrator
Ryman Retirement Village Campbell
- Assisted patients with activities of daily living.
- Participated in training sessions regarding new policies, procedures, equipment usage.
- Greeted patients, answered questions and scheduled appointments.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Maintained accurate records of patient information including medical history, test results, medications and treatments administered.
- Monitored, maintained, and calibrated medical equipment daily.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Coordinated care with physicians and other healthcare professionals.
- Conducted patient education on health topics related to their condition.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Supported physicians during exams and treatments by providing instruments, equipment or other items needed.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Responded to call lights and completed frequent rounds to meet patients' needs.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Prepared rooms prior to patient visits by ensuring that they were stocked with necessary supplies.
- Performed basic clinical tasks such as taking vital signs, height and weight measurements and blood glucose tests.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Assisted in scheduling and preparing patient appointments.
- Interacted with patients in a compassionate manner to ensure their comfort during procedures or examinations.
- Assisted nurses with collecting specimens from patients for laboratory testing.
- Monitored patient progress and reported any changes to the healthcare team.
- Used hospital-approved devices and techniques to transport and lift patients.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Provided emotional support to family members who were dealing with illness or death of loved ones.
- Reported any suspected abuse or neglect of patients to appropriate authorities.
- Ensured that all safety protocols were followed at all times.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Planned and served meals and snacks to patients according to prescribed diets.
- Answered patient call signals and signal lights to determine patients' needs.
- Monitored individuals to identify and address specific care needs.
- Assisted in the administration of medication under the supervision of a nurse or physician.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Turned and repositioned bedridden patients to prevent bedsores.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Administered medications and educated patients and families on correct at-home administration.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Reminded patients to take prescribed medications or nutritional supplements.
- Collaborated with members of multi-disciplinary teams when required for patient care decisions.
- Collected specimens from patients for laboratory testing purposes.
- Achieved cost-savings by developing functional solutions to problems.
- Maintained schedule of class assignments to meet deadlines.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked with cross-functional teams to achieve goals.
- Collaborated with others to discuss new opportunities.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Answered [Number] calls per shift to assist with customer questions and concerns.
