Shylah Neilson
Upper Hutt,WGN
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
Receptionist
BR Contractors Limited
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Wages are all correct and getting them completed before pay day
- Resolved customer problems and complaints.
- Making sure invoicing is done on time
Food Runner, Kitchen Hand
Wild Kiwi Distillery Limited
04.2023 - 10.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Special Needs Caregiver
Manawanui
10.2021 - 04.2022
- Provided assistance to individuals with disabilities by helping with activities of daily living.
- Maintained clean and safe environment to prevent accidents and promote health.
- Worked with individuals with special needs to increase social skills and independence.
- Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
- Prepared meals and snacks to provide proper nutrition and hydration.
Education
High School Diploma -
Elite Beauty
Wellington, NZ11.2023
High School Diploma -
Upper Hutt College
Upper Hutt, NZ11.2023
High School Diploma -
New Zealand School of Tourism
Wellington, NZ06.2023
Skills
- Administrative Support
- Scheduling
- Organization Skills
- Telephone Skills
- Time Management
Timeline
Receptionist
BR Contractors Limited
10.2023 - Current
Food Runner, Kitchen Hand
Wild Kiwi Distillery Limited
04.2023 - 10.2023
Special Needs Caregiver
Manawanui
10.2021 - 04.2022
High School Diploma -
Elite Beauty
High School Diploma -
Upper Hutt College
High School Diploma -
New Zealand School of Tourism
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