Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shynoob MK

Auckland,AUK

Summary

Result-driven, dynamic professional in the field of information technology as a Senior Business Analyst in Banking and Health Care Industry. 8 years’ experience in Banking and 5.10 years’ experience in Health care domain.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Business Analyst

Bank of Singapore
05.2018 - 04.2021
  • Credit Gateway is a platform to be used for credit application processing
  • Pega implementation focuses on delivering a solution to automate the current manual Credit Application Processing system
  • For a client to request for a Credit Application they must first be On-boarded
  • When on-boarded they will obtain Bank Account(s) in Bank of Singapore (BOS)
  • CG will be used by the Front Office operators, namely Relationship Managers (RM) and Marketing assistants (MA) to create, modify and review Credit Applications
  • Market Heads (MH) and Global Market Heads (GMH) will use the system to provide Approvals from Front Office
  • In addition to above, in some special cases, Lending Product and Credit Structuring (LPCS) will also approve Credit Applications
  • After Front Office (FO) approvals are obtained, Credit Applications will be routed to the Back Office where Credit Service Specialists (CSS), Credit Risk (CRM), Higher Credit Authority (HCA), Credit Documentation (Doc) and Credit Servicing will work on the cases, provide approvals and implement limits for disbursement.

Business Analyst

Barclay's Bank
07.2016 - 04.2018
  • Identity & Access Management (IAM) - Oracle Identity Manager (OIM)
  • Barclay’s Bank Onboarding Global Information Security – GIS is a Logical Access Management tools set of Barclays Bank
  • Request, OneCert, AIM Admin and GMR are the building blocks of the Barclays Identity Management solution
  • The combined toolset forms an integrated IDM tool that allows the business to effectively manage joiners, movers, leavers process
  • GIS helps internal bank users to onboard applications and IT infrastructure platforms (“IT Assets”) onto the bank’s strategic toolsets, facilitating access provisioning, amendment, recertification and manages Segregation of Duties (SOD) controls.

Business Analyst

Standard Chartered Bank
12.2013 - 02.2016
  • Client On boarding - EOps application - This is an Online Account Opening Process (EOps) which ensure CDD documents fulfil Anti-Money Laundering (AML)/CDD Procedures and local requirements for proper AML/CDD control
  • This application includes Norkom search to determine True Match / False Match
  • The different modules of this application are CDD maker, CDD checker, dedupe maker, dedupe checker, Doc maker, Doc Checker
  • This is a Single user interface with a Common interface for Onboarding Analyst, Sales team, Front office assistance, Branch Managers, CDD officers, AML analysts, approvers and administrators
  • This application follows full AML Client Onboarding lifecycle - Customer Identification Program (CIP), Customer due diligence (CDD), Enhanced due diligence (EDD), Account opening and Annual review.

Business Analyst

Standard Chartered Bank
11.2012 - 11.2013
  • Client Due Diligence Information System is an integrated technology platform that efficiently used for performing Onboarding and client Due Diligence for Corporate Clients
  • This is a financial tool that will be used to initiate the Onboarding of the client by Relationship Managers, Perform Due Diligence by Client Enrichment team, Review and risk rating by Compliance team, CDD approval by Enrichment team, Client Legal entity creation by Onboarding team and the client data will be shared to downstream transaction processing system
  • This end-to-end Client Due Diligence tool that manages CDD from initial take-on through to all the various stages of approvals and requests for information that they need to go through to be on boarded.

EPIC Implementation, EPIC Testing & EPIC Production Support

KAISER PERMANENTE Hospitals, USA
01.2009 - 10.2012
  • EPIC Product Implementation - KAISER PERMANENTE Hospitals, USA is integrated software spans clinical, access and revenue functions and extends into the home
  • Epic Care system allows clinicians and patients at the Kaiser Hospital to view, share, and act on the latest patient information and clinical intelligence available worldwide for providing best-in-class patient care
  • Epic software is quick to implement, easy to use and highly interoperable through industry standards
  • Information is shared securely in two ways: Care Everywhere, where the doctor controls the flow of data across organizations, and the PHR, where patients control their own health information
  • Epic’s target market is large health care organizations that are making substantial investments in technology
  • Epic offers an integrated suite of health care software cantered on a hierarchical Cache database
  • Their applications support all the functions related to patient care, including registration and scheduling systems for clerks; clinical systems for doctors, nurses, emergency personnel, and other care providers; ancillary systems for lab technicians, pharmacists, and radiologists; and billing systems for care providers as well as insurers
  • All applications leverage the same central database.

Business Analyst/UAT Analyst

MSI Healthcare, USA
01.2007 - 12.2008
  • MSI Healthcare is a leading provider of managed long-term healthcare in the Oklahoma and Arkansas region
  • MSI Healthcare provides outstanding medical care thru Resident Physician, Registered and Licensed Practical Nurses, Certified Medication Aides and Certified Nurse Aides
  • Each of the homes coordinates hospital services to deliver palliative and clinical care focusing on psychosocial, physical and spiritual needs for our residents
  • They provide outpatient therapy to assisted living centres, worksites and homes as well as our patients
  • The scope of the system is to design, develop and implementation of software for a Group of Nursing Homes
  • There are different modules, each module contains different functionality
  • The software deals all types of patient’s registration information, Appointment scheduling, visit, admission, department wise, reference wise, and outpatient data, bed allocation, laboratory reference, medicine stock management, pharmacy quotations, patient billing, master setup & security module etc.

Education

Master of IT in Project Management - IT Project Management

Auckland University of Technology
Auckland, NZ
10.2023

Skills

  • MS Word
  • Excel
  • Power Point
  • Project
  • VISIO
  • SQL
  • JIRA
  • Confluence
  • Net
  • Java
  • PEGA
  • J2EE
  • Java Script
  • CSS
  • HTML
  • Unix
  • CRM OD
  • CRM
  • Murex
  • T24
  • MSCRM
  • Oracle Identity Manager (OIM)
  • EPIC Product
  • Oracle
  • DB2
  • SQL Server
  • Oracle Identity Manager 10g (IAM)
  • Microstrategy
  • OBIEE
  • Microsoft Server Integration Services (SSIS)
  • Quality Centre (ALM)
  • Clear Quest
  • TFS
  • Selenium/QTP
  • Web Service Testing – SoapUI
  • Visual SourceSafe
  • Win CVS
  • SharePoint

Certification

  • Project Management Institute - Professional in Business Analysis (PMI-PBA)
  • Professional Agile Scrum Master Certification from Scrum.org (PSM I)
  • Leading SAFe 6.0 from Scaled Agile Framework (SAFe 6.0)
  • International Software Testing Qualification Board (ISTQB)

Timeline

Business Analyst

Bank of Singapore
05.2018 - 04.2021

Business Analyst

Barclay's Bank
07.2016 - 04.2018

Business Analyst

Standard Chartered Bank
12.2013 - 02.2016

Business Analyst

Standard Chartered Bank
11.2012 - 11.2013

EPIC Implementation, EPIC Testing & EPIC Production Support

KAISER PERMANENTE Hospitals, USA
01.2009 - 10.2012

Business Analyst/UAT Analyst

MSI Healthcare, USA
01.2007 - 12.2008

Master of IT in Project Management - IT Project Management

Auckland University of Technology

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Shynoob MK