Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Franchisee Owner and Operator
Lollipop Playland
Henderson, Auckland
03.2013 - 04.2014
Developed a comprehensive training program for new employees at the franchisee's business.
Coordinated activities between franchisor headquarters and local franchises, ensuring timely implementation of corporate initiatives at the franchisee level.
Restaurant Owner
Angel Thai Restaurant
St. Heliers, Auckland
11.2000 - 08.2012
Hired and trained new staff members to ensure compliance with safety regulations and operational standards.
Negotiated contracts with vendors for food supplies, equipment purchases, catering services.
Monitored daily operations including customer service delivery, kitchen production levels, cash handling procedures.
Restaurant Owner
Thai Rirffic
Remuera, Auckland
01.2005 - 04.2006
Developed and implemented effective marketing strategies to increase restaurant sales.
Established standards for quality control, customer service, health and safety regulations.
Education
New Zealand Certificate - Real Estate (Salesperson)
Open Polytechnic
05-2024
MBA - International Business
Auckland Institute of Studies At St Helens
12-2000
Bachelor of Arts - Political Science
Thammasat University
Thailand
02-1996
Skills
Staff Management
Customer Engagement
Languages
English
Professional
Thai
Native/ Bilingual
Affiliations
Golf
Tennis
Timeline
Franchisee Owner and Operator
Lollipop Playland
03.2013 - 04.2014
Restaurant Owner
Thai Rirffic
01.2005 - 04.2006
Restaurant Owner
Angel Thai Restaurant
11.2000 - 08.2012
New Zealand Certificate - Real Estate (Salesperson)
Open Polytechnic
MBA - International Business
Auckland Institute of Studies At St Helens
Bachelor of Arts - Political Science
Thammasat University
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