SIAN LEAN

• Listen to and value each client's journey, drawing on their experience and interests to develop customized career plan
• Work to remove barriers to help Akonga (learners/ clients) on their career pathway and identify appropriate resources
• Connect students and jobseekers with Gateway, STAR courses, work-readiness and youth support opportunities
• Support year 11-13 secondary school learners with disabilities to build practical pathways into training, education, volunteering or employment
• Maintain culturally-appropriate workplace practices, drawing on the unique strengths and resources of Akonga, their whanau, wider iwi and the local business community
• Produce customized and job-specific effective and impactful resume's and cover letters and/ or letters of introduction and support jobseekers/ learners on how to edit, understand and make use of these documents
• Support jobseekers with interview preparation and post-interview follow-up
• Support jobseekers with employment post-placement at 3 and 6 month milestone periods up to 12 months of continuous employment
• Provide ongoing in-work support beyond 12-month continuous employment if requested by clients
• Network and communicate with employers on regular basis to build and maintain strong working relationships to help jobseekers gain and stay in mahi (work)
• Take a strengths-based approach to develop clients individual PATH (Planning Alternative Tomorrow's with Hope) plans for learners or career plan for adult jobseekers
• Identify clients with specific skills to recommend for roles
• Maintain knowledge of market and diverse career opportunities
• Attend career expos and network with potential employers
• Enhance community outreach to bring in new candidates, highlight programs and meet targets
• Build relationships with clients and stakeholders and maintain CRM and all compliance and reporting procedures

I designed, wrote and facilitated the Navigator Life Skills 4 Learners course for four ORS-funded learners at Sacred Heart College, Lower Hutt over three days in July 2025

The course content was guided by some of the content from the NZ Certificate for Living and can be found in the appendix

The course was held in-person at Sacred Heart College Lower Hutt for four young women with disabilities (ORS-funded). The four learners required specialist, intensive life-skills support.

The course delivered a mix of in-person learning at the college combined with practical activities and tasks outside the classroom each day of the course

Learners covered topics such as:

• Using digital tools to explore career pathways and training
• Identifying and exploring resources in the community (for example libraries, Citizen's Advice Bureau, AA centre, Yes for Success)
• Public speaking techniques and practice speaking to a group and/ or on behalf of others and connect with others
• Completing a professional CV for a job application
• Learning compass points and how to use a map and landmarks to navigate around your local area
• Keeping yourself safe and self-defence with Kia Haumaru

Between Mar - Jun 2025 I completed a contract for Ministry of Social Development in which I provided employment support for jobseekers registered with MSD (Centrelink) across Wellington.

• I provided one-to-one client career insights interviews
• I completed unique, tailored resume's and cover letters for 150+ clients at Kapiti, Johnsonville and Porirua MSD offices
• I also provided independent employment services for private clients, for example providing resume's, help with sourcing suitable roles and help with cover letters

• Hauora wellbeing consultant focused on supporting women's financial wellbeing through eduction and access to no-interest loans and various no/ low-cost debt solutions
• Conducted in-depth client interviews to determine budget' status, triaged clients to appropriate resources as necessary and remotely managed debt consolidation and debt reduction, negotiation with creditors process for clients all over New Zealand
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
• Collaborated with teams to define, strategise, and implement marketing and web strategies
• Gathered, organized and input information into CRM
• Evaluated customer needs and feedback to drive product and service improvements
• Role ended due to company restructure/ role reduction

• Managed sales, quotes and invoices and consulted with customers to assess needs and propose optimal solutions
• Enhanced operational efficiency and productivity by managing budgets and forecasting
• Managed creditor and accounts management, invoicing and customer relationships
• Managed day-to-day business operations
• Trained and motivated employees to perform daily business functions
• Role ended due to pandemic interruption

• Designed and wrote qualifications for NZQA accreditation
• Worked closely with Glass and Glazing Institute NZ to develop off-job training readiness assessment tool
• Worked closely with other BCITO teams to manage migration of content of Carpentry certificate to a new NZ Certificate
• Ended role due to Covid period for health reasons

• Bought, rebuilt and rebranded every part of the business and its operations and built customer base
• Managed all client enquiries and bookings
• Promoted wedding and other event transport, scheduled and booked and invoiced all transport
• Managed school transport contracts in Kapiti area
• Consulted with customers to assess needs and propose optimal solutions
• Trained and motivated employees to perform daily business functions
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
• Managed day-to-day business operations
• Ended role when sold the business

• Collaborated with and facilitated communications between borrowers, solicitors and lenders to obtain ideal loans for home purchases and help facilitate smooth settlements
• Assessed clients' financial data to determine loan suitability
• Explained entire mortgage loan process to borrower
• Advised clients on loan process and specialized topics in home purchasing such as how to structure their loan to pay it off faster
• Managed risk (insurance) clients, provided advice and quotes for all personal insurance, vehicle and home and contents
• Left role to pursue self-employment

• Established Massey University budget advice service at Wellington campus under NZFFBS (New Zealand Federation of Family Budgeting Services)
• Managed Massey University student hardship fund and foodbank
• Advocated for students to access available resources both within and outside the university to support their study
• Planned and promoted career planning presentations, work experience programs and career workshops
• Provided financial counselling support for students
• Completed compliance reporting for the service to NZ Federation Family Budgeting Services (NZFFBS) for auditing

• Full-time, registered teacher in NZ, Australia and Kenya
• Taught instrumental and classroom music at various schools in NZ in Wellington, Hawke's Bay and Eastern Bay of Plenty
• Facilitated in-class band project at Havelock North High School in 2002
• Facilitated senior NCEA level 1 - 3 assessments preparation
• Facilitated preparation for UK GCSE assessments in Kenya
• Planned and delivered lesson plans to instruct on music theory, music history, and performance etiquette
• Tailored instruction to meet individual student needs and cultivated inclusive learning environment
• Facilitated education out of the classroom residential farm visit in Hawke's Bay, 2002 for Taikura Rudolf Steiner School