Sida (Stella) Fang
New Plymouth,TKI
Summary
With over six years in the hospitality industry, I've honed skills in customer service, team leadership, and daily operations. From managing a bustling milk tea shop in Auckland to overseeing restaurant operations in New Plymouth, I've gained hands-on experience in various aspects of the food and beverage sector. I'm now seeking a part-time role that allows me to apply my skills in a dynamic environment while maintaining a balanced lifestyle.
I'm a quick learner, always eager to acquire new skills and adapt to changing environments. I thrive in team settings, valuing collaboration and open communication to achieve common goals. Known for my friendly and approachable demeanor, I enjoy building positive relationships with both colleagues and customers.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Laughing Buddha
New Plymouth, New Plymouth
05.2023 - 06.2025
- Directed daily operations of a busy restaurant, ensuring seamless service and customer satisfaction.
- Managed a team of [number] staff, overseeing recruitment, training, and performance evaluations.
- Implemented marketing strategies that increased customer engagement and sales.
- Oversaw financial operations, including budgeting, cost control, and inventory management.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment.
Supervisor
Hulucat Milk Tea
Auckland, Auckland
09.2018 - 01.2020
- Supervised daily operations, including order taking, cash handling, and food preparation.
- Trained and mentored new staff, fostering a collaborative and efficient team environment.
- Managed inventory, ensuring timely restocking and minimizing waste.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the store, adhering to hygiene standards.
Education
MBA - Business Management
Univercity of Auckland
Auckland09-2019
Skills
- Team Leadership and Staff Development
- Customer Service Excellence
- Operational Management
- Financial Oversight and Budgeting
- Inventory Control
- Health and Safety Compliance
- Training and Development
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Legal Right to Work in New Zealand
I hold a valid New Zealand resident visa, granting me the legal right to work in the country without any restrictions
Reference
- Jacky Dong, the owner of Laughing Buddha, 0211959856
Timeline
Restaurant Manager
Laughing Buddha
05.2023 - 06.2025
Supervisor
Hulucat Milk Tea
09.2018 - 01.2020
MBA - Business Management
Univercity of Auckland
Similar Profiles
Jacob ScottJacob Scott
Restaurant Waiter at Laughing BuddhaRestaurant Waiter at Laughing Buddha
Pietro CascavillaPietro Cascavilla
Bar Waiter at Laughing BuddhaBar Waiter at Laughing Buddha
Victoria GriffinVictoria Griffin
Server| Assistant Manager at The Laughing CrabServer| Assistant Manager at The Laughing Crab
Merielyn HarrisonMerielyn Harrison
Manager at Bahay Kubo Bar Inn and RestaurantManager at Bahay Kubo Bar Inn and Restaurant
Soraya Ruakere-ForbesSoraya Ruakere-Forbes
Freshwater Coordinator at Bushlies FarmFreshwater Coordinator at Bushlies Farm