Siddarth Bhatia
Hamilton,New Zealand
Summary
High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas by 95%. Experienced Senior Gold Sales highly effective at achieving sales goals consistently in competitive, fast-paced sales environments by applying exceptional verbal and written communication strengths along with detailed knowledge of products and deep customer relations expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SENIOR GOLD SALES SPECIALIST
PB Technologies
Hamilton
01.2018 - Current
- My role with PB Technologies focuses on leading the development and growth of profitable new business and developing and maintaining key stakeholder relationships in the greater markets
- Key to the role is building strong external and internal relationships through effective communication, influencing and collaborative networking skills
- Some of my duties include liaising with customer and responding to inquiries and complaints, conducting product training and demonstration, liaising and negotiating with customers, suppliers and other stakeholders, managing the sales of mobile, video card, drone, laptops and providing technical expertise on games and network, conducting stocktaking, training new staff members and ensuring continuing and increased profitability across the target market.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Assisted in the development of new administrative systems, procedures and policies.
- Maintained filing system for important documents such as contracts and invoices.
- Coordinated meetings, conferences, travel arrangements.
- Provided general administrative support to staff members.
- Created presentations using Microsoft PowerPoint for senior management team members.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Followed up with customer accounts to resolve unpaid or past due accounts.
SALES CONSULTANT / QFE
AA Life Insurance
Hamilton
01.2017 - 01.2018
- My role with AA Life Insurance focused on providing advisory services in terms of insurance products
- Key to the role was maintaining a high degree of attention to detail and practicing good communication skills
- Some of my duties included handling client inquires and complaints, identifying the exact policy requirement of the client, selling policies that fits to the client's needs, handling cases and assisting cases to Service Team, performing statistical analysis of sales to determine profitability and assess risk, updating knowledge of insurance policies, researching on current development and maintaining good relationship with clients to achieve KPIs and monthly sales targets.
CUSTOMER SERVICE REPRESENTATIVE
Spark
Hamilton
01.2016 - 01.2017
- My role with Spark focused on providing timely, accurate and efficient information and assistance to the customers, ensuring high levels of customer service delivery and the provision of a quality customer experience
- Key to the role was discovering customers' needs and concerns and demonstrating which platforms can best meet those needs
- Some of my duties included creating positive customer interactions, resolving and recording customer complaints and escalating any unresolved issues, using a thorough knowledge of information resources, managing customer's account, adhering to business compliance requirements and ensuring consistent application of policies, guidelines, procedures and legislation.
RETAIL SALES SPECIALIST
PB Technologies
Hamilton
01.2015 - 01.2016
- My role with PB Technologies focused on providing excellent customer service, to recognize sales opportunities and conducting sales presentation in a knowledgeable and professional manner
- Key to the role was practicing strong communication and negotiation skills
- Some of my duties included handling customer inquiries, providing product information and demonstration, maintaining up-to-date of technology and market trends, handling customer issues, performing stocktaking, coaching new staff members and working collaboratively with the team for the achievement of customer satisfaction, revenue generation, and long-term sales goals in line with company's sales objectives.
FOOD & BEVERAGE SUPERVISOR
Auckland Racing Club
Auckland
01.2012 - 01.2015
- My role with Auckland Racing Club focused on managing the planning, preparation and delivery of first-class hospitality service within the food & beverage department
- Key to the role was practicing reliability and maintaining a strong commitment towards teamwork
- Some of my duties included managing and training staff, managing the ordering and stocktaking, managing 12 storerooms of stocks, monitoring cash handling processes, managing end of day till reconciliation and float balancing, liaising with internal and external stakeholders, and ensuring strict awareness and compliance with all Health & Safety work practices as well as with license legislation and local regulations.
Education
DIPLOMA IN COMPUTING -
National Technology Institute
DIPLOMA IN COMPUTING -
National Technology Institute
DIPLOMA IN AVIATION CABIN CREW -
Frank Finn Institute
BACHELOR IN HOTEL MANAGEMENT -
FCI College
Skills
- Sales Management
- Leadership
- Negotiation
- Critical Thinking
- Professionalism
- Building Rapport
- Client Relations
- Inquiry Handling
- Relationship selling
- Team Collaboration
- Consultative Selling
- Technical Support
- Sales Forecasting
- Complaint resolution
- Upselling and Cross Selling
- Account Management
- Relationship Building
- Sales expertise
- Sales Reporting
- Sales Presentations
Certification
- Microsoft Certified Professional, Microsoft India, 2007-01-01
- First Degree Reiki Therapy Training, India Pune
References
- Steve Thompson, Store Manager, PB Technologies, 021 251 6877
- Simon D Souza, Bar and Restaurant Manager, Lava Dining - Sofitel Hotel, 021 075 4023
Hobbies and Interests
- Sports
- Fitness & Body Building
- Socialising
- Technology
- Car Modification
Affiliations
- Represented Northern District Over 40 Cricket,
- Highest Scorer From 2020 to 2022 For Hamilton Old boys A
- Represented District Pune in Football
Accomplishments
- Topped laptop Sales all over NewZealand for consecutive 5 years in Pbtech
- Employee of the year
- Sales of the year for Norton Antivirus
Timeline
SENIOR GOLD SALES SPECIALIST
PB Technologies
01.2018 - Current
SALES CONSULTANT / QFE
AA Life Insurance
01.2017 - 01.2018
CUSTOMER SERVICE REPRESENTATIVE
Spark
01.2016 - 01.2017
RETAIL SALES SPECIALIST
PB Technologies
01.2015 - 01.2016
FOOD & BEVERAGE SUPERVISOR
Auckland Racing Club
01.2012 - 01.2015
DIPLOMA IN COMPUTING -
National Technology Institute
DIPLOMA IN COMPUTING -
National Technology Institute
DIPLOMA IN AVIATION CABIN CREW -
Frank Finn Institute
BACHELOR IN HOTEL MANAGEMENT -
FCI College
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