Summary
Overview
Work History
Education
Skills
References
Timeline
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Sienna Mulcahy

Sienna Mulcahy

Auckland,AUK

Summary

Dynamic professional with a proven track record in program coordination and customer service at Kelly Club. Skilled in child safety training and effective communication, I excel in creating engaging environments and resolving conflicts. My ability to collaborate with teams ensures smooth operations and enhances overall satisfaction in fast-paced settings.

Overview

3
3
years of professional experience

Work History

After-School Coach

Kelly Club
Ponsonby , Auckland
10.2024 - Current
  • Led engaging after-school programs for diverse groups of children.
  • Coordinated with parents to ensure effective communication and support.
  • Trained new staff on activity facilitation and child safety protocols.

Waitress

Piha Surfside Bites and Brews
Piha, Auckland
06.2024 - 01.2025
  • Provided attentive service to customers in a lively juke joint atmosphere.
  • Delivered meals and beverages promptly to enhance customer satisfaction.

Waitress

Brothers Beer Juke Joint
Piha, Auckland
10.2023 - 06.2024
  • Collaborated with kitchen staff to manage order flow during busy periods.
  • Provided recommendations on menu items to assist customers in selections.
  • Addressed customer inquiries and resolved issues effectively and courteously.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Waitress

Piha Cafe
Piha, Auckland
02.2022 - 11.2022
  • Delivered prompt and friendly service to enhance customer dining experience.
  • I took and processed customer orders accurately using the POS system.
  • Maintained cleanliness and organisation of the dining area throughout shifts.
  • Assisted in food preparation and ensured proper presentation of dishes.
  • Collaborated with kitchen staff to manage order flow during busy periods.

Education

St Dominic's Catholic College
Auckland
12-2024

Skills

  • Program coordination
  • Child safety training
  • Customer service
  • Team collaboration
  • Effective communication
  • Activity facilitation
  • Conflict resolution

References

Grace Hadwin              

Manager                

Kelly Club               

021 255 5893         

Tanya Milton

Manager

The Piha Cafe

021 065 9020

Timeline

After-School Coach

Kelly Club
10.2024 - Current

Waitress

Piha Surfside Bites and Brews
06.2024 - 01.2025

Waitress

Brothers Beer Juke Joint
10.2023 - 06.2024

Waitress

Piha Cafe
02.2022 - 11.2022

St Dominic's Catholic College

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Sienna Mulcahy