Summary
Work History
Education
Skills
Languages
Timeline
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Faoafa Tuese

Karori,WGN

Summary

Dedicated team member with a strong emphasis on customer service, cleanliness, and attention to detail. Proven ability to deliver prompt service and maintain organized environments. Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales. Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.

Work History

FOH Team Member

Star Group Hospitality
WLG Airport, Wellington
2022 - 2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of front-of-house areas.
  • Assisted team members with food and beverage preparation tasks.
  • Operated cash register and processed customer transactions accurately.
  • Supported inventory management by restocking supplies as needed.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.

Team Member

McDonald
Wellington, wellington
2020 - 2022
  • Prepared food items according to standardized recipes and safety guidelines.
  • Maintained cleanliness of work stations and dining areas for customer satisfaction.
  • Collaborated with team members to deliver prompt and accurate service to customers.
  • Engaged with customers, providing friendly service and addressing inquiries effectively.
  • Operated cash registers to process payments from customers.

Cleaner

Spotless
Lambton Quay, wellington
2019 - 2020
  • Maintained cleanliness in assigned areas using appropriate cleaning tools.
  • Followed safety guidelines while handling cleaning chemicals and equipment.
  • Performed regular dusting, mopping, and vacuuming tasks as scheduled.

Education

Diploma in Tourism - Tourism

National University of Samoa
Samoa
11-2016

Certificate of Tourism - Tourism And Hospitality

National University of Samoa
Samoa
11-2013

Skills

  • Order taking
  • Cleanliness
  • Money handling
  • Order processing
  • Communication skills
  • Customer service

Languages

Samoan
Professional
English
Professional

Timeline

FOH Team Member

Star Group Hospitality
2022 - 2025

Team Member

McDonald
2020 - 2022

Cleaner

Spotless
2019 - 2020

Diploma in Tourism - Tourism

National University of Samoa

Certificate of Tourism - Tourism And Hospitality

National University of Samoa

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Faoafa Tuese