Sijie Li
Auckland
Summary
A friendly, hardworking and adaptable student with hands-on hospitality experience in family-run and volunteer-based environments. Proven ability to deliver high-quality customer service in fast-paced restaurant settings, including table service, customer communication, and online promotions. Strong time management and interpersonal skills developed through academic training in early childhood education and multicultural teamwork. Passionate about creating positive dining experiences and eager to contribute to a dynamic hospitality team. Fluent in Mandarin and English, with a little bit of Korean.
Overview
6
6
years of professional experience
Work History
Service Crew Member
Oodles
04.2025 - 05.2025
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Hospitality Volunteer
Fo Guang Shan Buddhist Temple
07.2023 - 10.2023
- Served food to guests including tourists and local monks in a busy dining setting
- Cleaned and maintained the dining area with attention to hygiene and efficiency
- Collaborated with a team to manage food supplies and assist with large events
- Strengthened teamwork and communication in a multicultural environment
Restaurant Assistant (Waitress & Promotion Support
Family-Owned Restaurant
07.2019 - 07.2023
- Provided friendly and efficient table service, including taking orders, delivering food, and clearing tables
- Handled customer inquiries and ensured a welcoming dining experience for all guests
- Assisted with social media marketing and promotions to attract local customers
- Took photos of dishes and created content for online platforms
- Helped manage booking requests and daily operations during peak hours
- Gained strong multitasking, customer service, and teamwork skills in a real restaurant setting
Education
BACHELOR OF EARLY CHILDHOOD STUDIES - EDUCATION AND SOCIAL WORK
The University of Auckland
06-2026
Skills
- Customer Service & Communication
- Fast-Paced Teamwork
- Food Handling & Hygiene Awareness
- Attention to Detail
- Time Management & Reliability
- Cross-Cultural Communication
- Positive and Professional Attitude
Languages
English
Professional
Mandarin
Native/ Bilingual
Korean
Limited
Timeline
Service Crew Member
Oodles
04.2025 - 05.2025
Hospitality Volunteer
Fo Guang Shan Buddhist Temple
07.2023 - 10.2023
Restaurant Assistant (Waitress & Promotion Support
Family-Owned Restaurant
07.2019 - 07.2023
BACHELOR OF EARLY CHILDHOOD STUDIES - EDUCATION AND SOCIAL WORK
The University of Auckland
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