Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic
SILAATI EMILY TELITO FULUASOU

SILAATI EMILY TELITO FULUASOU

Senior Health Care Assistant
OAMARU,WAITAKI

Summary

I am a diligent and proactive team member, deeply committed to contributing to our team's success through meticulous attention to detail, strong organizational skills, and a proactive approach. I possess a fervent dedication to serving and supporting the community in various capacities. As a Christian, I am driven by a profound desire to aid those in need, finding fulfillment in acts of service. Effectively imparting support and fostering robust communication are among my key strengths. I am fervently dedicated to continuous self-improvement and nurturing strong collaborations with peers. Additionally, I am attuned to the well-being and mental health of our team members and am adept at guiding them towards appropriate resources for additional assistance and support. I approach time management with thoughtful consideration and maintain readiness to provide assistance as required. I enthusiastically seek out new responsibilities and am keen on advancing my career, potentially by pursuing further education in nursing.

Overview

20
20
years of professional experience

Work History

Senior Health Care Assistant

Northanjer Rest Home
03.2021 - Current
  • I improved resident satisfaction by delivering compassionate and attentive
    holistic care approach to individuals.
  • I maintained a hygienic and secure environment for residents, thereby
    reducing the risk of infections and fostering overall well-being.
  • I promoted independence by encouraging the adoption of appropriate selfcare techniques, thereby advocating for healthier lifestyles and improved
    long-term health outcomes.
  • I enhanced resident comfort by adeptly addressing individual needs and
    concerns during their tenure at healthcare facilities.
  • Supported medical professionals in the administration of treatments, leading to enhanced efficiency in a holistic resident care and expedited recovery
    times.
  • Provided guidance to novice Health Care Assistants through the sharing of extensive knowledge acquired from years of experience working with diverse
    populations dealing with intricate health challenges.
  • Accurately administered medications under supervision, thereby reducing the
    potential for medication errors and ensuring the safety of residents.
  • Contributed to the development of new protocols aimed at enhancing
    operational efficiency within healthcare facilities while upholding high
    standards of resident care.
  • Offered emotional support to residents and their families during challenging
    periods, cultivating trust and nurturing strong community relationships.
  • Participated in the implementation of new facility policies or procedures while
    ensuring compliance with existing regulations for quality assurance purposes.
  • Optimized daily operations through effective multitasking and task
    prioritization to achieve optimal time management.
  • Promptly responded to emergency situations by delivering immediate care
    under medical professional supervision, mitigating potential complications
    and harm to the residents.
  • Improved communication between residents and healthcare providers by
    serving as a dependable liaison, facilitating accurate information exchange.
  • Monitored and reported potential safety hazards, contributing to a safer
    environment for residents, staff, and visitors.
  • Assisted residents with hygiene, physical comfort, eating, drinking, and
    mobility while vigilantly observing and reporting specific changes.
  • Adhered to the moving and handling policy by lifting residents using
    appropriate equipment.
  • Conducted observations of residents' skin conditions and reported findings to
    registered nurses
  • Ensured a sanitary environment in compliance with health and safety
    standards and infection control policies.
  • Delivered a high standard of holistic care to residents to promote equality
    and dignity.
  • Documented patient information and care activities in electronic health
    records and progress notes.
  • Maintained cleanliness in living spaces to prioritize residents' health and
    satisfaction through regular changing of linens.
  • Assisted residents with activities of daily living when self-care was not
    feasible and aided those with limited mobility in task completion.
  • Supported nursing staff by participating in daily rounds, recording vital signs,
    and attending to calls.
  • Aided residents with self-feeding and assisted feeding based on individual
    needs.
  • Monitored and recorded vital signs, weight, intake, and output information to
    ensure residents' stability.
  • Facilitated range of motion exercises for residents, aiming to prevent loss of
    function during care.
  • Adhered to infection control and prevention policies in areas frequented by
    residents.
  • Administered medications and treatments under the guidance of the
    registered nurse.
  • Monitored residents' specimen samples and test results to effectively
    communicate potentially unhealthy changes to the nursing team.

Gas Flush Quality Control

Alliance Group Pukeuri Plant
02.2016 - Current
  • I ensured the continuous operation of site facilities and smooth functioning of
    equipment by adjusting monitoring devices such as flow meters and gauges.
  • I conducted troubleshooting to pinpoint and effectively resolve issues with
    gas collection systems.
  • I took charge of drafting compliance documents, operational reports, and
    safety information, submitting them to the relevant supervisor.
  • By efficiently prioritizing tasks and exhibiting an exemplary work ethic, I consistently exceeded performance objectives.
  • Additionally, I actively engaged with customers, promptly addressing concerns and escalating significant issues to the appropriate supervisor.
  • Ultimately, I improved customer satisfaction by effectively addressing leakage issues.

Microbiology Laboratory Technician

Alliance Group Limited
11.2014 - 02.2016

Throughout my experience, I have effectively carried out the following tasks:

• Recording, analyzing, and interpreting data.

• Adhering to high health and safety standards.

• Implementing corrective actions when test controls deviate from specified limits.

• Adhering to laboratory protocols to ensure accuracy and precision of results when handling specimens.

• Maintaining cleanliness and optimal functionality of laboratory equipment.

• Documenting, reporting, and disseminating test results.

• Establishing and upholding courteous and productive working relationships.

• Planning and conducting sampling tests.

• Regularly performing ovine and bovine tests.

• Demonstrating professionalism, approachability, and flexibility in providing assistance as required.

• I had significant involvement in making crucial decisions before dispatching products from the plant to international customers.

• Additionally, I actively participated in both internal and external audits conducted by the Ministry of Primary Industries of New Zealand.

Quality Control Inspector

Mc Cains Company
04.2012 - 11.2013
  • I have developed and implemented best practices to enhance operational efficiency and reduce product defects.
  • I have diligently monitored performance and prepared comprehensive reports detailing product quality and defect rates.
  • Furthermore, I have streamlined quality assurance processes through close collaboration with development teams and staying abreast of evolving product requirements.
  • In addition, I have conducted precise measurements using specialized tools and meticulously evaluated components and final products against stringent
    quality standards and manufacturing specifications.
  • I have effectively communicated with production team members regarding quality issues and performed visual inspections and non-destructive tests when necessary.
  • Moreover, I have demonstrated a keen eye for detail by promptly identifying and reporting defects or issues with spuds, ensuring high levels of accuracy.
  • I have consistently reported recurring issues to supervisors and collaborated with other departments to identify root causes and rectify problems.
  • Additionally, I have conducted daily inspection rounds throughout the facilities to ensure the proper functioning of all equipment and machinery.
  • Furthermore, I have meticulously verified the colour, shape, texture, and grade of products and materials against established templates, charts, and
    samples.
    • Finally, I have generated and submitted detailed reports to supervisors and company leadership to drive continuous enhancements.

Lab Technician

Summit Wool Spinners LTD
02.2007 - 10.2012
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote a safe working environment.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Test all quality of wool before processing them.

Call Centre Operator

Call South Company/ Trust Power
03.2006 - 10.2008
  • I effectively promoted available products and services to customers during
  • service, account management, and order calls.
  • I proficiently addressed customer inquiries regarding available merchandise, sales, current prices, and upcoming company changes.
  • I promptly responded to customer requests for products, services, and company information.
  • Moreover, I efficiently managed over 50 customer calls per day, resulting in a 10% increase in sales.
  • I acquired and maintained an extensive understanding of product information, enabling me to provide informed responses to diverse questions.
  • Additionally, I continuously enhanced my sales abilities and product knowledge to deliver optimum service and meet sales targets.
  • After completing sales, I proactively engaged with customers to recommend
    additional services or products and to address any needs or concerns.
  • This approach resulted in receiving multiple positive reviews, acknowledging my dedication to excellent customer service.
  • Furthermore, I consistently recommended products to customers, ensuring thorough explanations of product details and adhered to company policies and scripts to consistently achieve call-time and quality standards.

Teacher

Ministry Of Education, Culture And Sports
02.2004 - 11.2005
  • Throughout my professional experience, I have successfully instructed groups of up to 110 students, providing individual support as necessary.
  • Moreover, I have undertaken the responsibility of organizing classroom supplies and creating an environment conducive to learning by enhancing the visual appeal of the classroom.
  • I meticulously documented attendance, assignments, grades, and participation for a class size exceeding 100 students. Beyond that, I am adept at fostering individual perseverance and resilience through the establishment
    of challenging goals while simultaneously providing realistic support.
  • I possess extensive experience in assessing student learning and comprehension through the use of tests, quizzes, and other evaluative measures.
  • Additionally, I have collaborated with parents, administrators, and counselors.
  • to devise improvement strategies for underperforming students.
  • My approach emphasizes the development of students' self-esteem and life
  • skills, including the promotion of healthy conflict resolution, critical thinking, and effective communication.
  • Furthermore, I have established and enforced behavioral guidelines to nurture social development and foster positive interactions within the classroom environment.
  • My active communication with parents, students, and faculty has been instrumental in providing constructive feedback and discussing effective instructional strategies.
  • I have consistently integrated stimulating classroom games and activities to promote physical, mental, and social development.
  • Evaluation and grading of student assignments, papers, and coursework are additional aspects of my professional capacity.
  • Furthermore, I have adeptly collaborated with fellow educators, administrators, and parents to facilitate the fulfillment of students' learning objectives.
  • I have demonstrated proficiency in the planning and implementation of integrated lessons to align with national standards and have provided mentorship to student teachers in the areas of classroom management,
    lesson planning, and activity organization.
  • Finally, the completion of daily reports, meal count sheets, and attendance logs has been an integral part of my comprehensive approach to academic instruction and administration

Education

Level 4 New Zealand Certificate - Proficiency in Pacific Nutrition

Auckland University of Technology
Auckland/Online

Level 4 Certificate - Health And Wellbeing Advanced Support

New Zealand Careerforce
11.2023

Level4 Healthcare Assistance For Aged Care Complex

New Zealand Careerforce
11.2023

Level 4 Certificate - Dementia

Careerforce of New Zealand
11.2021

Diploma In Education - Science Teacher Education, Sociology, Mathematics,

National University of Samoa
11.2003

Skills

  • Compassion

  • Excellent work ethic

  • Training & Development

  • Organization and Time management

  • Team building

  • Verbal and written communication

  • Multitasking abilities

  • Cultural awareness

  • Customer Service

  • Computer skills

  • Leadership

  • MS Office

Languages

English
Full Professional
FIJIAN
Elementary
Samoan
Full Professional
Tuvaluan
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Health Care Assistant

Northanjer Rest Home
03.2021 - Current

Gas Flush Quality Control

Alliance Group Pukeuri Plant
02.2016 - Current

Microbiology Laboratory Technician

Alliance Group Limited
11.2014 - 02.2016

Quality Control Inspector

Mc Cains Company
04.2012 - 11.2013

Lab Technician

Summit Wool Spinners LTD
02.2007 - 10.2012

Call Centre Operator

Call South Company/ Trust Power
03.2006 - 10.2008

Teacher

Ministry Of Education, Culture And Sports
02.2004 - 11.2005

Level 4 New Zealand Certificate - Proficiency in Pacific Nutrition

Auckland University of Technology

Level 4 Certificate - Health And Wellbeing Advanced Support

New Zealand Careerforce

Level4 Healthcare Assistance For Aged Care Complex

New Zealand Careerforce

Level 4 Certificate - Dementia

Careerforce of New Zealand

Diploma In Education - Science Teacher Education, Sociology, Mathematics,

National University of Samoa
SILAATI EMILY TELITO FULUASOUSenior Health Care Assistant