Silvana Guzzone
Howick,Manukau
Summary
Being a fast learner, committed person with a strong can do attitude. Problem solving skills with the ability to adapt to changing schedules and shifting work priorities. Confident and efficient. Reliable, tidy and organized. Good-natured to work in a professional team. Highly organized Personal Assistant with experience in managing schedules, coordinating travel, and handling administrative tasks. Strengths include strong multitasking ability, maintaining confidentiality, and providing top-notch support to executives. Proven track record of enhancing office efficiency by taking initiative in streamlining processes and improving communication flow.
Overview
17
17
years of professional experience
Work History
Personal Assistant to Project Director
Fletcher- BPC
Auckland
09.2023 - Current
- Providing efficient, responsive, and highly confidential administrative, organizational, and logistical support to the Project Director to maximise their effectiveness and success
- The role encompasses being the sole support and go to person for anything in relation to the Project Director’s business and personal affairs, including but not limited to both their work for Brian Perry Civil and external business appointments
- Full inbox management (answer and action emails on behalf of PD)
- Meeting requests and coordinate various aspects of internal communication as necessary
- Full calendar management
- Co-ordinates PD’s schedule
- Prioritising functions and appointments, ensuring that meetings, deadlines, presentations, and other duties are carried out seamlessly
- Extensive travel arrangements, coordinating flights, accommodation, and other itinerary specifics
- Meeting logistics and bookings
- Responsible for the calendar preparation and meeting schedule
- Liaising with all stakeholders to ensure meetings are scheduled and reports prepared and presented on time
- Prepare monthly team agenda and handle all team meeting arrangements
- Minute taking where required
- VC & teleconference bookings and logistics
- Organize conferences
- Preparation and collating of monthly operational and governance reports
- Recommendations and guidance given to PD’s direct reports in anticipation of PD’s needs
- Supporting Project Leadership Team needs
- By request, organise, coordinate and price Team functions for the project
- Expenses and invoice approvals
- Purchase orders, Invoices, receipts
- Subcontractor’s timesheets
- Subcontractor’s Airside passes
- General administration
- By request, organise, coordinate and price Team functions for the project
Operations Administrator
Access - Partners in Property
Auckland
02.2020 - 09.2023
- A resourceful, self motivated individual with over 5 years of experience in construction administrative support & customer service
- Possesses effective communication and analytical skills as well as demonstrated ability to excel in a fast paced environment and thrive under pressure
- Ensure our operations run on-time and always efficiently
- Enhance client relationship
- Schedule Operations for all technician staff Assisting Division Manager, PMs and QS Managing scheduled Maintenance
- Process Claims, invoices, reconciliation, Purchase orders and eDocs Green Tree (MYOB) Administration - Timesheets processing
- Asset Management and Maintenance
- Maintain the integrity and accuracy of the information gathered from the PM Setting up Jobs and Leads (having the relevant information, cost, reports, plans, inductions and H&S paperwork prior to the initial phase of each project)
- Subcontractors and Supplier management
- Incident Reports (injury/ near misses, medically treated injury and lost time injury)
- Fleet management (WOF, Services, repairs, etc)
- Council Documentation
- Training new Admin Staff
Office Manager
Matrix Group Limited
Auckland
06.2017 - 10.2018
- Project Management support
- (SSSP, Isolation form, Hot work permit, contracts, O&M manuals, completion documentation, programs, planning, drawings, quotes, Etc.)
- Collating and sending out subcontractors agreements and information
- Coordinating client requests with subcontractors, including parking, security access, inductions and closing documentation
- Providing administration support to the Directors
- Organizing couriers, freight and post, including collecting mail
- Organizing meetings and taking meeting minutes
- Booking travel and courses
- General administrative duties for other staff members
- Managing all front of house task
- Invoice Processing
- Health & Safety Inductions
Clinic Office Administrator / Sales Manager
Physio Rehab Group
Auckland
04.2013 - 06.2017
- General administration & coordination
- Recording both electronically and physical files
- Editing and formatting documents including (correspondence, reports, internal memos and file notes) to a high standard
- Updating database system to enable easy access to team members
- Ensuring daily, weekly and monthly general tasks completed in a timely manner
- Liaise with IT and any telephone System faults or changes required
- Meeting and greeting
- Booking appointments
- Balancing ACC / Insurers schedules & payments (Medtech Evolution)
- Banking
- Answering phones
- Coordinating couriers items to/from different clinics
- Contacting suppliers receiving and ordering stock
- Assisting with stock and inventory control (Vend)
- Liaise between the clinic and the provider to dispatch product order
- Being in contact with suppliers receiving and ordering stock
- General sales/stock admin where required (Vend)
- Providing support to clients/clinics and Physios around order queries
- Sales quotes
- Helping out with general tasks for Administration
- Entering and processing issuing of uniforms
- Organizing repairs and maintenance of the clinics
- Completing purchase orders on request
- Updating pricing into internal system
Personal Assistant to CEO
ADV Vazquez Advertising
Argentina
03.2008 - 04.2012
- Personal and corporate schedule management
- General administration & coordination
- Answering phones
- Personal and corporate travel coordination
- Assisting with the preparation of proposals and presentations
- Meeting and greeting
- Ensuring shared offices resources (meeting rooms and presentation facilities) are appropriately managed and maintained
- Coordinating and assisting with catering needs as required
- Keeping up to date staff and customer's database
- Supporting a busy and dynamic director
- Recording both electronically and physical files
- Editing and formatting documents including (correspondence, reports, internal memos and file notes) to a high standard
Education
Project Management
Aspire2
10-2025
Leadership in Business
Aspire2
12-2024
College Degree -
San Juan de la Cruz Institute
Argentina01.2002
High School Degree - Social and Human Sciences
Saenz Institute
Argentina01.1998
Skills
- Project management
- Team leadership
- Stakeholder engagement
- Data analysis
- Customer service
- Operational efficiency
- Time management
- Meeting coordination
- Multitasking Abilities
- Event planning experience
- Exceptional organization
- Strong work ethic
- Teamwork and collaboration
- Valid Driver's license
- Perform well in high-demand, fast-paced environments
- Calendar management proficiency
- Data entry
- Problem resolving
- Customer friendly
- Attention to detail
Personal Information
- Date of Birth: 08/05/84
- Driving License: Full Class 1
Hobbies and Interests
- Reading
- Traveling
- Salsa dancing
- Meeting new people
References
Available upon request
Citizenships
- Argentine
- NZ
Personality
- Being a fast learner, committed person with a strong can do attitude.
- Problem solving skills with the ability to adapt to changing schedules and shifting work priorities.
- Confident and efficient.
- Reliable, tidy and organized.
- Good-natured to work in a professional team.
Timeline
Personal Assistant to Project Director
Fletcher- BPC
09.2023 - Current
Operations Administrator
Access - Partners in Property
02.2020 - 09.2023
Office Manager
Matrix Group Limited
06.2017 - 10.2018
Clinic Office Administrator / Sales Manager
Physio Rehab Group
04.2013 - 06.2017
Personal Assistant to CEO
ADV Vazquez Advertising
03.2008 - 04.2012
Project Management
Aspire2
Leadership in Business
Aspire2
College Degree -
San Juan de la Cruz Institute
High School Degree - Social and Human Sciences
Saenz Institute
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