Summary
Overview
Work History
Skills
EDUCATION / ACHIEVEMENTS
Certification
Languages
Accomplishments
References
Timeline
Generic

SILVIA CHOPRA

Auckland,AUK

Summary

An enthusiastic professional individual who is seeking a new challenging career. I am a hardworking individual who strives to achieve the best in all areas, and I am always eager to learn new skills and advance my career. From my previous job I have get expertise in team management, supply management, certification, writing trend report, scheduling rosters, customer service, and excellent communication and analytical skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Laboratory Administrator

Fulton Hogan
Silverdale , Auckland
04.2024 - Current
  • Coordinated and performed field tests related to geotechnical and material assessments to support the Penlink infrastructure development.e development.
  • Managed and entered test data accurately into internal systems, ensuring traceability and compliance with QA/QC standards.
  • Prepared and submitted technical reports summarising test results for review by project engineers and consultants.
  • Acted as a liaison between the laboratory and civil engineers, ensuring smooth communication, scheduling, and delivery of urgent test results.
  • Supported laboratory operations by assisting with in-house testing when required, including concrete, soil, and aggregate sampling.
  • Maintained organised and up-to-date documentation and filing systems, including sample tracking, compliance records, and calibration logs.
  • Managed purchase orders, lab consumables, and equipment procurement to ensure uninterrupted testing operations.
  • Handled invoice processing, vendor follow-ups, and ensured timely payments through coordination with finance.
  • Played a key role in project administration, supporting daily lab schedules, safety documentation, and delivery coordination.
  • Ensured all records and reports adhered to project compliance, H&S, and council regulations.

Debt Collection and Tracing Officer

Debt Managers
10.2022 - 04.2024
  • Collections Officer Experience:
  • Recovered outstanding debts through effective negotiation and communication, consistently meeting or exceeding monthly collection targets.
  • Managed a high-volume portfolio of delinquent accounts while ensuring compliance with company policies and debt collection laws.
  • Maintained detailed and accurate records of all communication, payment arrangements, and account statuses.
  • Resolved disputes and handled sensitive customer interactions professionally to maintain positive relationships and reduce escalations.
  • Collaborated with internal departments to facilitate payment processing, settlements, and account resolution strategies.
  • Tracing Agent Experience:
  • Successfully located hard-to-reach individuals using advanced skip tracing techniques and investigative tools.
  • Conducted in-depth research using public records, databases, and third-party sources to verify and update contact information.
  • Maintained confidentiality and adhered to legal guidelines when handling personal information and sensitive cases.
  • Coordinated with external agencies and field agents to enhance the success rate of contact and recovery efforts.
  • Provided detailed reports on tracing activities and outcomes to support recovery operations.

Lab Technician

Fulton Hogan
08.2022 - 10.2022
  • Sampling and testing asphalt, aggregates and bitumen including onsite sampling.
  • The hands-on, day-to-day management of sampling and testing in accordance with specified requirements.
  • The handling and management of chemicals in line with relevant standards.
  • Management of reporting, record keeping and calibrations including reporting nonconforming product.
  • Conduct procedures safely and maintain good housekeeping of laboratory and surrounds.
  • Providing technical support to production departments.
  • Maintain the laboratory in accordance with NATA requirements.

Head Chef

Tasca New Market
05.2017 - 05.2022
  • Hiring, providing training to new joiner, and managing kitchen team.
  • Ordered & received food supplies & maintained their inventory levels.
  • Interpreted and followed public health regulations regarding food storage and preparation.
  • Maintaining quality of the food.
  • Prepared and maintained correct and timely records and documents related to work.
  • Communicating instructions clearly and effectively to staff.

Skills

  • Excellent Communication
  • Budgeting Business acumen
  • Health and Safety
  • Handle Pressure and Problem Solving
  • Take Initiative and Commitment to Quality
  • Customer service
  • Team management
  • Inventory management
  • Operations and product selection
  • Accept Feedback
  • Collaborate
  • Show Compassion
  • Emotional Intelligence
  • Give Feedback
  • Inventory control
  • Vendor management
  • Project administration
  • Laboratory management
  • Data entry
  • Technical reporting
  • Quality control
  • Field testing
  • Safety regulations
  • Sample preparation
  • Budget management
  • Laboratory safety
  • Chemical handling
  • Communication skills
  • Cost control
  • Computer skills
  • Product development
  • Teamwork and collaboration
  • Emergency response

EDUCATION / ACHIEVEMENTS

  • North Shore Internation Academy (NSIA)
  • International Cookery and Patisserie Level 5
  • Health And Food Safety
  • International Culinary Arts Level 5
  • Chef of the Day (Best Chef Award)
  • Best employee of the year Excellent Study award
  • Employee of the month X3 (debt collection)

Certification

  • First aid
  • Health and safety
  • Melanoma awareness
  • Cpr training
  • Fire warden

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Pun
Native/ Bilingual

Accomplishments

  • Employee of the month x 3
  • Employee of the Year
  • Best KPI

References

References available upon request.

Timeline

Laboratory Administrator

Fulton Hogan
04.2024 - Current

Debt Collection and Tracing Officer

Debt Managers
10.2022 - 04.2024

Lab Technician

Fulton Hogan
08.2022 - 10.2022

Head Chef

Tasca New Market
05.2017 - 05.2022

Similar Profiles

CREATE PROFILE
SILVIA CHOPRA