Sima Sandheya Prasad
Auckland,AUK
Summary
Dedicated person with excellent learning skills. Maintains professional appearance and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Has good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Dedicated Office Assistant with some experience in busy office environments achieving administrative target with effectiveness. Excels in computer skills, telephone support and greeting arriving visitors.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Mental Health Support Worker
WalshTrust
08.2024 - Current
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
Office Assistant
Controlsplus
02.2018 - 06.2020
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Scheduled and coordinated travel arrangements for office staff members.
Rehab Assistant
ABI Rehabilitation NZ
06.2015 - 05.2019
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Monitored patient progress and reported changes to physical therapist.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
- Educated patients and families on exercises and proper body mechanics.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs.
- Communicated with physicians to provide updates on patient care.
Healthcare Assistant
Senate Nursing Bureau
02.2015 - 06.2015
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Communicated effectively with patients and families to provide information about care and treatment.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Observed patient skin conditions and reported findings to registered nurse.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Supported healthcare teams with basic physical assessments and diagnostic procedures.
- Aided patients with walking and limb exercises to improve strength and balance.
Education
GED -
NZMA
Auckland, NZGED -
TWOA
Auckland, NZDiploma - Microsoft Excel
Career Academy
Auckland 2023 - 2025
Diploma - Xero
Career Academy
Auckland 2023 - 2024
Skills
- Patient Charting
- Inventory Assessments
- Staff Management
- Bookkeeping Software
- Payment Processing
- Medical Records Management
- Social Media Knowledge
- Time Management
- Information Processing
Timeline
Mental Health Support Worker
WalshTrust
08.2024 - Current
Diploma - Microsoft Excel
Career Academy
2023 - 2025
Diploma - Xero
Career Academy
2023 - 2024
Office Assistant
Controlsplus
02.2018 - 06.2020
Rehab Assistant
ABI Rehabilitation NZ
06.2015 - 05.2019
Healthcare Assistant
Senate Nursing Bureau
02.2015 - 06.2015
GED -
NZMA
GED -
TWOA
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