SIMON CLAPP
Regional Marketing Manager
Rotorua,Bay of Plenty
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Regional Marketing Manager
Hansen Products
01.2023 - Current
- Implemented new product line launches by initiating strategic advertising projects, marketing tactics and social media alliances.
- Utilized Adobe Creative Suite to produce professional marketing collateral.
- Leveraged customer feedback to inform improvements in products and services offerings.
- Developed strong relationships with key stakeholders, fostering mutual trust and support.
- Managed centralized marketing resources for entire area.
- Conducted regular competitor analysis, identifying potential threats and opportunities within the region.
- Analyzed market trends to identify opportunities for growth and expansion in the region.
- Promoted programs, products and services with multi-channel strategies.
- Delivered engaging presentations at industry conferences, elevating company profile in the marketplace.
Area Manager
NZ Windows
07.2022 - Current
- Maintaining budget objectives , with existing Customer while seeking and obtaining new customers.
- Resolving issues on jobs with customers. As well as with staff.
- Oversaw daily operations including scheduling
- Managing four staff in the Rotorua branch.
- Liasing with Managers and Sales staff from other branches throughout the North island.
- Chasing payments and resolving issues to receive payments
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Established relationships with local businesses in order to create marketing partnerships.
- Resolved customer complaints quickly and efficiently by identifying root causes of issues.
- Represented company at customer meetings to increase the exposure of corporate products and services.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
Sales / Technician
Window Treatments NZ ltd
09.2004 - 06.2022
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Worked with coworkers to complete tasks.
- Provided efficient and courteous service to customers at all times.
- Managed and coordinated multiple projects while ensuring timely completion.
- Identified ways to improve efficiency in operations and implemented process changes.
- Met deadlines while maintaining high-quality deliverables.
- Performed routine and scheduled maintenance services.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Participated in ongoing training to enhance own job skills and knowledge.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Performed general maintenance and repair.
- Focused on learning new skills and staying updated with industry changes.
- Troubleshot minor problems and reported larger technical issues.
Concreter
EM Foundations
03.2001 - 09.2004
- Utilized laser levels to ensure accuracy when laying out foundations or flat work.
- Spread, leveled and smoothed concrete, using rake, shovel, hand or power trowel, hand, or power screed, and float.
- Molded expansion joints and edges with jointers and straightedge.
- Built molds using wooden boards or metal frames to pour concrete into different shapes and sizes.
- Operated power trowels to smooth and level concrete surfaces.
- Maintained and operated various concrete finishing tools including bull floats, trowels, screeds, and edgers to level surfaces for pouring.
- Followed blueprints or drawings when creating new forms for pourable concrete mixtures.
- Cleaned up after completing each job site leaving it free from any debris or hazardous materials.
- Monitored weather conditions to determine if it was suitable for outdoor pours or finishes.
- Maintained a safe work environment by adhering to safety protocols and wearing protective equipment such as hard hats, steel-toe boots, and safety glasses.
- Installed rebar reinforcement rods within poured concrete structures providing additional strength against potential damage.
- Demonstrated ability to read blueprints and properly calculate material requirements for each project.
- Successfully completed projects on time while maintaining quality standards set forth by management.
- Performed layout of footings, walls, slabs, columns and other forms with accurate measurements.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Troubleshot minor problems and reported larger technical issues.
- Worked with coworkers to complete tasks.
Custom Cabinet Maker
R H Page ltd
04.1995 - 03.1998
- Implemented quality control measures throughout the entire construction process.
- Assembled cabinetry components using various power tools such as table saws, routers, planers and shapers.
- Completed paperwork related to job orders accurately and efficiently.
- Demonstrated excellent communication skills when interacting with colleagues or customers.
- Developed advanced skills in the use of power tools and hand tools for cabinet making.
- Maintained an organized work area at all times while adhering to strict safety standards.
- Provided excellent customer service by answering questions about product features and installation procedures.
- Collaborated effectively with other team members to ensure timely completion of projects.
- Installed finished cabinet units into residential or commercial locations with precision measurements and accuracy.
- Read, interpreted and understood technical orders and blueprints to complete work.
- Followed customer instructions closely to create customized designs for clients.
- Installed hardware, such as hinges, handles, catches, and drawer pulls, using hand tools.
Cabinet Maker Apprentice
Charlton Joinery
01.1990 - 02.1995
- Installed hardware, such as hinges, handles, catches, and drawer pulls, using hand tools.
- Visited project locations to assist in delivery, installation, or repair of cabinetry.
- Developed advanced skills in the use of power tools and hand tools for cabinet making.
- Assembled countertops, doors, drawer fronts, shelves, baseboards and other components for cabinetry projects.
- Demonstrated excellent communication skills when interacting with colleagues and customers.
- Installed hardware such as hinges, pulls and knobs on completed cabinets.
Education
Joinery Aprenticeship - Cabinet Making
Carrington Technical Institute
Auckland NZHigh School Diploma - undefined
Kelston Boys High School
Auckland, Kelston11.1990
Skills
- Staff Management
- Goals and Performance
- Territory Management
- Business Development
- Sales Expertise
- Order Management
- Customer Relationship Management
- Revenue Target Achievement
- Quality Assurance
- Brainstorming Ideas
- Territory Expansion
- Team Meetings
- Mechanical Aptitude
Certification
- Car Full
- Motorcycle
Timeline
Regional Marketing Manager
Hansen Products
01.2023 - Current
Area Manager
NZ Windows
07.2022 - Current
Sales / Technician
Window Treatments NZ ltd
09.2004 - 06.2022
Concreter
EM Foundations
03.2001 - 09.2004
Custom Cabinet Maker
R H Page ltd
04.1995 - 03.1998
Cabinet Maker Apprentice
Charlton Joinery
01.1990 - 02.1995
High School Diploma - undefined
Kelston Boys High School
Joinery Aprenticeship - Cabinet Making
Carrington Technical Institute
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