Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Interests
Timeline
Generic
Simon Moregard

Simon Moregard

Shift Supervisor
Christchurch,CAN

Summary

I am an experienced Customer service professional who both makes sure that my customers can find exactly what they're looking for while also maintaining my teams morale and helping everybody understand what jobs there are that needs to be done and why. I am currently a shift supervisor who trains new baristas to learn how to make the perfect cup of coffee and how to talk to customers to make them feel welcomed and comfortable. I have worked as an actor and theatre director for many years which helps me understand how to handle people in a way that not everybody does. I am and have always been a people person. I make jokes and funny voices but I know how to be serious. I am not afraid to come to someones aid and call emergency lines if needed. I believe in a better world where people are free to be who they are and express themselves however they'd like.

Overview

8
8
years of professional experience

Work History

Retail Shift Supervisor

Bp
12.2022 - Current
  • Greeted customers in a friendly and professional manner to make them feel as welcomed as possible.
  • Operated, cleaned and maintained Tills, Pos areas while keeping an eye on the forecourt, customers and colleagues.
  • Ensured compliance with company policies and regulations throughout the day, maintaining a safe and clean working environment for all staff members.
  • Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
  • Assisted with employee training and development, fostering a strong team atmosphere focused on growth and success.
  • Worked Together in a team to Get Bp Dallingtons use of the Everyday rewards card to nr 1 for all Bps in New Zealand. (nr 2 if you include Australia)

Candy Packer and Seller

Kimbellas candy
09.2023 - 12.2023
  • Supported continuous improvement initiatives by providing feedback on current processes and suggesting potential improvements.
  • Maintained flexibility in work assignments, seamlessly transitioning between different roles and tasks to meet fluctuating production demands.

CANDY MAKER

Brahehus Polkagriskokeri
05.2021 - 06.2022
  • Kept work areas clean, neat and organized to promote safety, productivity and team success
  • Chose, inspected, weighed and measured ingredients for each production run
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe
  • Followed instructions and processes to maintain food and beverage integrity
  • Increased team efficiency by streamlining candy-making processes and optimizing equipment usage.

THEATER DIRECTOR

Vulkanteatern
01.2017 - 06.2022
  • Developed comprehensive rehearsal schedules to maximize time efficiency while maintaining focus on artistic quality.
  • Conducted auditions efficiently by coordinating schedules, communicating expectations, and providing constructive feedback to performers.
  • Took great care to ensure that all staff and colleagues felt comfortable and happy in their roles.

PARKOUR INSTRUCTOR

Xflow
02.2018 - 01.2019
  • Met needs of different students by adapting teaching materials and methods
  • Helped clients set and achieve health and wellness goals
  • Observed students to assess abilities, interests and learning objectives for personalized lesson planning
  • Organized activities to promote learning and increase student enjoyment

Education

Associate of Arts - Theatre

Brahegymnasiet
Jönköping, Sweden
05.2022

Master of Arts - Theater Arts

Göteborgs Folkhögskola
Göteborg, Sweden
05.2020

Skills

  • Ability to Work Under Pressure
  • Communication Skills
  • Adaptability
  • Critical thinking and problem solving
  • Customer Service

  • Ability to Multitask
  • Ability to Work in a Team
  • Fast Learner
  • Good Communication
  • Ability to keep working areas clean

Accomplishments

  • Supervised team of 5 staff members.
  • Collaborated with team of 8 in the development of Att Dela En Kaka (to share a cookie, Theatre performace).

Languages

English
Native or Bilingual
Swedish
Native or Bilingual

Personal Information

Title: Barista

Interests

  • Crafting and DIY Projects
  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community
  • Dancing
  • I like working with my hands and fixing things
  • I like looking at the stars and learning about constellations
  • Outdoor Recreation
  • Backpacking and Hiking
  • Experimenting with different creative mediums, like Singing, Streaming, and Writing, to expand skills and techniques
  • Woodworking
  • Mindfulness Practices
  • Video Gaming
  • Strategy Games
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Music

Timeline

Candy Packer and Seller

Kimbellas candy
09.2023 - 12.2023

Retail Shift Supervisor

Bp
12.2022 - Current

CANDY MAKER

Brahehus Polkagriskokeri
05.2021 - 06.2022

PARKOUR INSTRUCTOR

Xflow
02.2018 - 01.2019

THEATER DIRECTOR

Vulkanteatern
01.2017 - 06.2022

Associate of Arts - Theatre

Brahegymnasiet

Master of Arts - Theater Arts

Göteborgs Folkhögskola
Simon MoregardShift Supervisor