Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Simon Nee

Manurewa

Summary

I have good knowledge in Operations and leadership with 5+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager

Industrial Cleaning Specialists
01.2023 - 05.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Operations Forman

Unique Services Group
07.2018 - 01.2023
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
  • Improved client satisfaction with meticulous oversight of project requirements and quality standards.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Achieved consistent on-time project completion with effective resource allocation and schedule management.

Retail Store Manager

Cotton On Group
01.2015 - 04.2018
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.

Education

NZIM Diploma in Management Level 5 - Business Management

New Zealand Institute of Technology
10-2012

Graduate Certificate - High School

James Cook High School
Auckland, NZ
11-2011

Skills

  • Problem-solving
  • Team leadership
  • Resource allocation management
  • Client support
  • Team leadership
  • Team development
  • Client engagement
  • Workforce motivation initiatives
  • Measurable goal planning
  • Lead by Example
  • Team project leadership
  • Ongoing enhancement initiatives

Certification

Confined Space and Gas Detection

Permit Receiver and Hazard Identification

Basic First Aid

Test & Tag Electricals

Timeline

Operations Manager

Industrial Cleaning Specialists
01.2023 - 05.2025

Operations Forman

Unique Services Group
07.2018 - 01.2023

Retail Store Manager

Cotton On Group
01.2015 - 04.2018

NZIM Diploma in Management Level 5 - Business Management

New Zealand Institute of Technology

Graduate Certificate - High School

James Cook High School

Similar Profiles

CREATE PROFILE
Simon Nee