Simon Roh

Gathering high level requirements by eliciting information from clients to improve their business processes and providing solutions to their current issues. Use of Microsoft Power Platform to enhance business processes and adopting their requirements to Dynamics 365 CRM to not only improve their performance but to increase the value of the business. Creating a bridge between our business and the client to create a shared understanding of the business requirements through detailed analysis of their business requirements.

Setting up weekly compensation for clients who are injured and off work and require financial assistance. Very fast paced and pressured environment with high volume of work and crucial to have keen eye for detail. Challenging work as situation for clients differ every time and requires problem solving skills.