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Simon Stannard
Hawera
Summary
Experienced motorcycle technician skilled in advanced diagnostics, engine repair, and customer service. Proven ability to enhance team collaboration and streamline processes for optimal performance.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Motorcycle Technician
Bailey Motorcycles
Hawera, TKI
03.2022 - Current
- Diagnosed and repaired motorcycle issues using advanced diagnostic tools.
- Executed routine maintenance tasks, ensuring optimal performance and safety standards.
- Collaborated with team to enhance repair processes, reducing turnaround time.
- Trained junior technicians on best practices for repairs and customer service.
- Performed quality checks on completed repairs to maintain high service standards.
- Provided excellent customer service by addressing client concerns promptly, explaining technical issues clearly, and offering expert advice on motorcycle care.
- Dismantled and rebuilt engines to diagnose and repair problems.
Parts Manager
Bailey Motorcycles
Hawera, TKI
04.2020 - 03.2022
- Managed inventory levels, ensuring availability of parts for repair and maintenance operations.
- Streamlined ordering processes to reduce lead times and improve service delivery.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Maintence Manager
Sunwapta Falls Resort
Jasper, AB
03.2017 - 10.2019
- Developed and implemented training programs to enhance staff performance and service delivery.
- Streamlined scheduling processes, improving workforce efficiency and resource allocation.
- Monitored compliance with safety regulations, maintaining a safe environment for guests and staff.
- Fostered positive relationships with vendors, optimizing supply chain and procurement strategies.
Motorcycle Technician
Bailey Mototcycles
Hawera, TKI
02.2007 - 09.2016
- Gained valuable experience working on various makes and models of motorcycles through consistent exposure to diverse clientele needs.
- Utilized advanced diagnostic tools to quickly identify problems with motorcycles'' engines or electrical systems, minimizing time spent on unnecessary repairs.
- Fabricated parts and components for repairs to motorcycle frame adding support and durability.
- Dismantled and rebuilt engines to diagnose and repair problems.
- Performed quality checks on completed repairs to maintain high service standards.
Parts Advisor
Bailey Motorcycles
Hawera, TKI
01.2006 - 02.2007
- Provided expert advice on parts selection and compatibility for customer inquiries.
- Managed inventory levels to ensure availability of critical motorcycle components.
- Assisted customers with technical information, enhancing their purchasing decisions.
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
Education
Motorcycle Technician Level 4 - Trades
Mito
New Zealand10-2010
Business Administration Level 2 - Business Administration
Mito
New Zealand10-2010
Skills
- Oil change services
- Fuel injection systems
- Tire mounting
- Brake systems
- Advanced diagnostics
- Gearbox repair
- Engine diagnostics
- Problem-solving abilities
Certification
- Yamaha silver level certification
- Forklift operators licence
Timeline
Motorcycle Technician
Bailey Motorcycles
03.2022 - Current
Parts Manager
Bailey Motorcycles
04.2020 - 03.2022
Maintence Manager
Sunwapta Falls Resort
03.2017 - 10.2019
Motorcycle Technician
Bailey Mototcycles
02.2007 - 09.2016
Parts Advisor
Bailey Motorcycles
01.2006 - 02.2007
Motorcycle Technician Level 4 - Trades
Mito
Business Administration Level 2 - Business Administration
Mito
Awards
2013 Finalist Yamaha Oceania technicians GP
2015 Finalist Yamaha Oceania technicians GP
2025 Finalist Yamaha Oceania technicians GP