Simone Black
Christchurch,CAN
Summary
Hardworking and passionate worker who is dependable with a positive attitude. I am seeking a permanent Assessor Role where I can make a difference to the team and I am ready to help the Assessing team achieve company goals.
Overview
10
10
years of professional experience
Work History
Material Damage Assessor - Recovery
FMG
04.2023 - Current
- Desktop Assessment Claims from Cyclone Gabrielle.
- Assess and Manage Material Damage claims to determine Policy Response, Prepare Scopes of Works, and determine if Invoices and Quotes from Vendors are Fair and Reasonable Claim Costs. Prepare and manage the repair process up until the claim is settled. Claims are including but not limited too, Farm Buildings, Houses, Bridges, Pumps & Motors, & Boats.
Assessor Administrator
FMG Insurance
09.2021 - 04.2023
- The AA role is to support the Assessors in the administrative tasks of a claim up until it can be closed. This includes dealing with Clients and Vendors ensuring we are contacting them and keeping within the Fair insurance Code timeframes, and following Best Practise guidelines. Paying Invoices and making cash settlements to clients. Managing and Progressing claims to settlement.
- Approved payments and provided back up and managed the Mobile Queue when Senior Assessor Administrator was away.
Business Support Consultant
FMG Insurance
03.2014 - 09.2021
- The purpose of the Business Support Consultant Role is to provide administrative tasks for the Sales Team by processing New and existing Business into Policy Centre. and completing policy changes. I also worked closely with Underwriting with the High Loss Ratio Premium sheets by entering premium over rides into Policy Centre. I was also a SME for Policy Centre helping other business units from across the business.
- During my time in Business Support I started as a Consultant and quickly moved into a Senior Role. I was then seconded into the Coaching Role to train new consultants and the Risk Quality for the Team. After some personal leave I returned to the consultant role and moved into the Life and Health team learning that area of the business.
- I worked on my Professional Development while in the role and completed the following courses: ANZIIF Introduction to General Insurance, Applying Coaching Fundamentals, Problem Solving 6 Step Process and Business Improvement Training. Agri Womens Development Trust First Steps Course.
- NZ Financial Services Certificate Level 5
Education
Financial Services Certificate Level 5 - Insurance
Strategi
08.2021
Skills
- Quick and Adaptable learner
- Initiative
- Customer Satisfaction
- Active Listening
- Attention to Detail
- Empathy
- Organiser of Social events for the Christchurch assessing Team, bringing the Team together and helping Team engagement
Timeline
Material Damage Assessor - Recovery
FMG
04.2023 - Current
Assessor Administrator
FMG Insurance
09.2021 - 04.2023
Business Support Consultant
FMG Insurance
03.2014 - 09.2021
Financial Services Certificate Level 5 - Insurance
Strategi
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