Energetic Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Qantas
01.2019 - 11.2022
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to the company's regulations.
Served food and beverages to hundreds of passengers per shift.
Advanced to Business Class Flight Attendant although disruptions caused by the pandemic hindered the upgrade.
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Covid19 Health Advisor
Homecare Medical
01.2020 - 01.2021
Delivered support and guidance to over 50 inbound calls daily to patients and their families during the Covid-19 pandemic
Provided accurate information regarding health protocols and procedures, ensuring a caring and responsive service
Fresh Produce Assistant
PaknSave
01.2017 - 12.2017
Assisted customers in selecting fresh produce,
Handled delicate produce items with care during stocking and rotation processes.
Education
First Aid Certificate Level 2 -
01.2019
Responsible Service of Alcohol -
01.2019
Introduction to Health Level 4 Certificate -
Wintec
01.2017
Cambridge IGCSE Exams -
Grace Academy
01.2016
Skills
Adaptable and flexible to new cultures and surroundings
Ability to manage work under pressure
An active listener and good team player
Meticulous and devoted to the task assigned
Professionaldevelopmentgoals
Aspiring to further enhance my career in the airline industry, specifically in a business class role, by leveraging my strengths in customer engagement and service excellence.
Keyskillsandattributes
Excellent customer service skills
Organised and resourceful
Resilient and calm in stressful situations
Effective in teamwork and independent tasks
Quick and eager learner
Strong written and verbal communication capabilities