Vibrant café owner and former L8 Team Leader at Fonterra, skilled in staff management and quality assurance. Proven expertise in food safety and employee training, ensuring compliance and high standards in fast-paced environments. Passionate about delivering exceptional service and quality products. Seasoned Cafe Owner possessing comprehensive experience in managing daily operations of a bustling cafe. Strong skills in strategic planning, customer service, and staff management with a keen focus on maximizing profitability while maintaining high-quality standards. Demonstrated success in improving customer satisfaction and driving business growth through effective marketing strategies as well as innovative menu development.