Summary
Overview
Work History
Education
Skills
Accomplishments
Cooking
Travelling
Gardening
Timeline
Generic

Simran Bindra

Manurewa,AUK

Summary

A highly motivated and hardworking individual, who has completed Bachelor of Arts Honours from University of Delhi. Seeking an opportunity in Customer Service Representative Field as to further develop my skills and knowledge in a practical and fast-paced environment. My career goal is to assume a role which allows me to take responsibility in my profession. I bring a bubbly, hard–working & enthusiastic personality to any environment and I am not afraid of hard work and being part of a team.

Overview

6
6
years of professional experience

Work History

Operations Team Member

Bunnings
09.2021 - Current
  • Perform the duties of the Position and any other duties as Bunnings may reasonably direct from time to time
  • Comply with all lawful and reasonable directions of your Leader and Bunnings
  • Devote my full time and attention to the performance of duties
  • Act in good faith in, and for, the best interests of Bunnings
  • Perform your work to the highest professional and ethical standards (including acting with trust and integrity in all your dealings)
  • Achieve all KPIs and/or objectives set for you by your Leader and Bunnings, and
  • Honestly and faithfully answer any question asked of you by your Leader and Bunnings about or relating to your work or employment at any time.

Sales Assistant

Bakers Delight, Manukau
09.2020 - 07.2021
  • Advising & serving customers
  • Processing payments
  • Assisting customers in order to help them find what they need
  • Ensuring stock levels are well maintained
  • Promoting store cards or special offers
  • Providing customers with information on pricing and product availability
  • Merchandising displays
  • Handling customer complaints or handing customers on to management
  • Taking card and cash payments at a Point-of-Sale unit
  • Taking Special Orders or Wholesale Order on Call.

FOH Attendant

Movenpick, Parnell, Auckland
05.2018 - 08.2020


  • Maintained a clean work environment and performed closing and opening duties
  • Make ice cream cones, milkshakes and other orders for customers according to their requests
  • Effectively handled cash register, including cash, debit and credit card transactions
  • Maintained cleanliness of store to exceed customer standards
  • Performed cleaning duties such as sweeping, mopping, washing dishes, and keep equipments and facilities sanitary
  • Completed daily cleaning tasks in a timely manner
  • Trained new employees to make desserts, coffee, and milkshakes
  • Trained employees on all levels of operations within - handled sales and customer interactions.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.

Education

Bachelor of Arts - Accounting And Business Management

Delhi University
Delhi University
01.2017

Diploma in English Intermediate Impact -

British Council
01.2016

Diploma in Extensive French -

Alliance Francoise de Delhi
01.2015

Senior secondary -

C.B.S.E. Board
01.2014

Secondary -

C.B.S.E. Board
01.2012

Skills

  • Have strong abilities in problem solving
  • Passion about hygiene, flexible, reliable and be able to work at a fast pace
  • Can work well in a busy and demanding environment
  • Quick learner and keen observer
  • Honest and hardworking
  • Able to effectively operate with high energy and flexibility in a demanding environment with flexible work hours
  • Planning and organising & time management skills
  • Physically fit and healthy
  • Warehouse Operations
  • Operational Efficiency
  • Standard Operating Procedures

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Cooking

That's a great passion to have! Not only do you get to create something delicious, but you also get to experiment with new ingredients, techniques, and recipes. Here are some fun facts about cooking as a hobby:

- Cooking can be a great stress reliever and creative outlet.

- You can explore different cuisines and cultures through cooking.

- It's a wonderful way to share love and care with family and friends through a home-cooked meal.

- Cooking can be a fun and interactive way to learn about nutrition and health.

- You can experiment with new ingredients and flavor combinations to create your own unique recipes!

Travelling

It's a fantastic passion to have! Exploring new places, experiencing different cultures, and creating lifelong memories are just a few of the many joys of traveling.

- Traveling can broaden your perspective and help you become more open-minded and adaptable.

- You can immerse yourself in local customs, try new foods, and learn a few words in a new language.

- Traveling can be a great way to challenge yourself and step out of your comfort zone.

- You can meet fellow travellers and make new friends from all over the world.

- Traveling can help you develop a greater appreciation for the beauty and diversity of our world.

Gardening

It's a wonderful passion to have! Nurturing plants, watching them grow, and enjoying the fruits of your labor (literally!) are just a few of the many joys of gardening. 

- Gardening can be a great stress reliever and mood booster.

- You can grow your own organic fruits and vegetables, and enjoy the satisfaction of eating what you've grown.

- Gardening can be a wonderful way to connect with nature and get some exercise.

- You can express your creativity through garden design and landscaping.

- Gardening can be a fun and educational activity to share with family and friends.

Timeline

Operations Team Member

Bunnings
09.2021 - Current

Sales Assistant

Bakers Delight, Manukau
09.2020 - 07.2021

FOH Attendant

Movenpick, Parnell, Auckland
05.2018 - 08.2020

Bachelor of Arts - Accounting And Business Management

Delhi University

Diploma in English Intermediate Impact -

British Council

Diploma in Extensive French -

Alliance Francoise de Delhi

Senior secondary -

C.B.S.E. Board

Secondary -

C.B.S.E. Board
Simran Bindra