Simran Devi
Auckland,AUK
Summary
Dynamic Early Childhood Educator from Learning Steps Childcare, excelling in curriculum design and classroom management. Leveraged play-based strategies to enhance sensory development and motor skills, fostering academic and social growth. Skilled in providing individualized support and behavioral modeling, achieving significant improvements in student engagement and learning outcomes.
Overview
5
5
years of professional experience
Work History
Early Childhood Educator
Learning Steps Childcare
03.2021 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Promoted sensory development by providing access to different textures.
Call Center Representative
Concentrix
08.2019 - 02.2021
- Collaborated with shipping team to track shipments, verify orders and handle product returns.
- Responded to customer calls and emails to answer questions about products and services.
- Promptly responded to inquiries and requests from prospective customers.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Investigated and resolved accounting, service and delivery concerns.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Bachelor Of Education - Teaching
Unitec
Auckland, AUK04.2024
Skills
- Developmental needs
- Individualized support
- Behavioral modeling
- Classroom Management
- Motor Skill Development
- Curriculum Planning
- Arts and crafts
- Leading activities
- Curriculum Design
- Practical Learning
- Classroom Organization
- Goal Setting
- Lesson Planning
- Verbal and written communication
- Adaptable nature
- Transitional support
Timeline
Early Childhood Educator
Learning Steps Childcare
03.2021 - Current
Call Center Representative
Concentrix
08.2019 - 02.2021
Bachelor Of Education - Teaching
Unitec
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