Simran Kaur
Auckland
Summary
Dedicated and well-presented specialist with a proven track record in administration, counseling, and teaching. Experienced in multitasking, organizational efficiency, and seamless coordination of diverse tasks. Skilled in building strong interpersonal relationships to facilitate smooth administrative processes. Focused and detail-oriented approach to organizational management. Committed to excellence and delivering optimal outcomes. Unique perspective on problem-solving and communication from counseling and teaching background. Effective in fostering positive environments and contributing to organizational success. Eager to leverage diverse skill set to enhance overall effectiveness and support achievement of organizational objectives.
Overview
9
9
years of professional experience
Work History
Programme Manager
Skids Safe Kids in Daily Supervision
02.2024 - Current
- Provided friendly and instant response to parents, answered questions, and resolved any issues with a positive attitude.
- Solving problems quickly and thoughtfully, ensuring that the program ran smoothly.
- Listened to parents' concerns, researched the problems, and worked to find the best solution to keep everyone happy
- Planned and organized activities both inside and outside the program, making sure everything ran smoothly and that participants had a great time.
- Reviewed and compared plans with our budget to make sure we stayed on track, improved how things worked, and made changes as needed to save money and use resources better.
- Managed daily, weekly, and monthly tasks to keep the program running smoothly and meet operational needs.
- Handled daily paperwork and other tasks efficiently and with attention to detail.
- Set up training and mentorship meeting to help staff grow professionally, ensuring they delivered all are aware of new updations.
- Made sure everything met high standards by following quality control processes that improved program effectiveness, safety, and participant satisfaction (in terms of food and other safety things)
- Built strong relationships with the community by organizing outreach programs and coordinating with school to create a positive impact.
- Quickly addressed and resolved any issues, conflicts, or concerns within the program, maintaining a positive and supportive environment.
- Regularly cleaned and sanitized play areas, toys, and surfaces to ensure a clean environment and complied with health and safety rules.
- Setting up regular communication with parents, providing updates on their child’s progress, activities, and addressing any concerns
- Supervised children, managed behavior, and planned age-appropriate activities to help children learn new skills and explore their interests.
- Created a safe and welcoming space by identifying and fixing potential safety hazards, ensuring the program followed health and safety guidelines.
- Assisted school children with homework, offering support and guidance to help them succeed academically.
- Kept accurate records of children’s attendance, behavior, and activities to stay in line with program requirements.
Assistant Manager
Skids (Safe kids in daily supervision)
06.2023 - 02.2024
- Constantly looked for ways to make things better, introducing new ideas to improve efficiency and increase program success.
- Managed daily, weekly, and monthly tasks to keep the program running smoothly and meet operational needs.
- Handled daily paperwork and other tasks efficiently and with attention to detail.
- Made sure everything met high standards by following quality control processes that improved program effectiveness, safety, and participant satisfaction.
- Built strong relationships with the community by organizing outreach programs and partnering with local organizations to create a positive impact.
- Regularly cleaned and sanitized play areas, toys, and surfaces to ensure a clean environment and complied with health and safety rules.
Administrator
DHL
02.2023 - 07.2023
- Manage all T&C systems and administration
- Prepare regular reports for stakeholders, providing insights on T&C performance
- Manage recruitment, payroll, employment relations, WHS, employee engagement and wellbeing programs
- Formulate, manage and communicate the annual review process
- Co-ordinate and manage the ongoing implementation of the Staff Performance Review System
- Provide administrative support for the whole HR function across recruitment, induction, remuneration, performance management, HR policy and procedures, and employment exits
- Administer employee benefits, program's and events
- Co-ordinate workplace online accident reporting, claims and rehabilitation within ACC Guidelines
- Form relationship with local colleges and training institutions for industrial release assistance and graduate recruitment
- Assist GM and Department Heads with employee relations initiatives, co-ordinate reward and recognition program's
- Actively manage the hotels disciplinary procedures and oversee all their employment following guidelines
- Co-ordinate and conduct orientation and compliance
- Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on.
HR and Administrator
Shri Ram Global Preschool
01.2021 - 01.2023
- Provided administrative support to staff
- Maintained school certification, state requirements and safety procedures
- Managed school finances, budgeting and employee payroll
- Assisted School Director with event planning, scheduling meetings and managing school calendar
- Supported professional development of teachers and staff
- Created innovative programs to ensure safety of school and enforcement of alcohol- and drug-free environment
- Met with teachers, parents, and students regarding academic and behavioral issues to promote effective and positive problem solving
- Interpreted annual school budget and prioritized school's fiscal needs based on approved plans
- Developed campus safety plans and coordinated with community leaders in implementation
- Streamlined disciplinary policies and procedures to improve implementation and efficiency
- Maintained student discipline with proactive policies and strict rule enforcement
- Established schoolwide educational standards and goals to promote learning
- Protected students and staff with consistently enforced behavior rules
- Oversaw workforce of well-qualified primary and supplemental educational staff
- Counseled and provided guidance to students regarding personal, academic, vocational and behavioral issues
- Kept school facilities and equipment clean and well-maintained with consistent custodial care
- Directed and coordinated activities of teachers, administrators and support staff at schools, public agencies and institutions
- Boosted student performance using ambitious goals and underpinning plans with deep support for classroom needs
- Helped students excel by selecting optimal curricula, materials and technological resources
- Strengthened school program success with community partnerships and co-ops
- Recruited, hired, trained and evaluated primary and supplemental staff
- Reviewed proposed course, program, or curriculum changes against school standards to protect student interests
- Conducted classroom assessments of teachers and recommended training, disciplinary, or promotional activities based on evaluations
- Achieved budget goals by overseeing fund allocations and authorizing specific purchases
- Supported student personal, academic and vocational needs with compassionate counseling and personal guidance
- Enhanced performance of teachers and support staff with continuous professional development.
Counsellor
Aakash Institute
01.2019 - 12.2020
- Counselling students and parents via email and phone
- Handling day to day targets
- Establishing trust and bond with the parents and the students
- Identifying problem of parents/students and quickly find a solution and explaining them
- Career aspiration in students
- Handling team of 20-30 people
- Dealing with the whole office staff.
HR Coordinator & Teacher Aide
Skill-ed School
03.2016 - 12.2018
- Support in administrative functions
- Sharing regular updates with parents of day to day activities done for the students
- Schedule appointments, co-ordinate meetings, prepare agendas, take and circulate minutes and ensure follow ups are conducted
- Handling any other task or assignment arising in the daily course of work
- Developed team communications and information for meetings
- Having a good relation with teachers as well as the parents
- Coordinating and arranging travel and accommodation as required
- Work closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures
- Promote equality and diversity as part of the culture of the organization
- Liaise with a range of people involved in policy areas such as staff performance and health and safety
- Recruit staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates
- Make sure that prospective staff have the right to work at the organization
- Develop and implement policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management
- Prepare staff handbooks
- Advise on pay and other remuneration issues, including promotion and benefits
- Undertake regular salary reviews
- Manage redundancy programs
- Negotiate with staff and their representatives (for example, trade union officials) on issues relating to pay and conditions, contracts and redundancy packages
- Administer payroll and maintain employee records
- Interpret and advise on employment law
- Deal with grievances and implement disciplinary procedures
- Develop HR planning strategies, which consider immediate and long-term staff requirements
- Plan and sometimes deliver training, including new staff inductions
- Analyze training needs in conjunction with departmental managers.
Teacher Aide
Euro-kids
08.2015 - 03.2016
- Taking care of small kids of age group 2-4 years
- Preparing lesson plans for daily activities
- Understanding child psychology.
Education
Master of Early Childhood Education - Early Childhood -
NZTC
Auckland02.2024
Master of Economics - Economis -
IGNOU
India01.2021
Bachelor of commerce - Business -
IGNOU
India01.2018
Nursery Teacher Training( NTT) - Education
AICCE
New Delhi03.2016
Skills
- Employment Relations
- Health and Safety
- Human Resource process
- Strategy planning
- Quality Management
- Operations Management
- Analytical Skills
- Interpersonal Skills
- Coordinating and Teaming
- Relationship Management
- Staff Management
- Schedule Coordination
- Customer Service
- Project Coordination
- Events Coordination
- Employee Supervision
- Timesheet Processing
- Bookkeeping
- Program leadership
- Administrative Improvement
- Relationship Development
- Business Administration
- Mail Handling
- Team Collaboration
- Work Planning and Prioritization
- Strategic Planning
- Administrative Support
References
References Available on Request
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Programme Manager
Skids Safe Kids in Daily Supervision
02.2024 - Current
Assistant Manager
Skids (Safe kids in daily supervision)
06.2023 - 02.2024
Administrator
DHL
02.2023 - 07.2023
HR and Administrator
Shri Ram Global Preschool
01.2021 - 01.2023
Counsellor
Aakash Institute
01.2019 - 12.2020
HR Coordinator & Teacher Aide
Skill-ed School
03.2016 - 12.2018
Teacher Aide
Euro-kids
08.2015 - 03.2016
Master of Early Childhood Education - Early Childhood -
NZTC
Master of Economics - Economis -
IGNOU
Bachelor of commerce - Business -
IGNOU
Nursery Teacher Training( NTT) - Education
AICCE
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