Simran Reddy
Flatbush,Auckland
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused Front of House Team Member with 3 years of experience in every front area. I am great with customer service, multitasking and time management abilities.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Bird On A Wire
12.2021 - 01.2024
- Processed customer payments accurately and efficiently.
- Provided exceptional customer service to ensure satisfaction.
- Maintained cleanliness
- Assisted with food preparation tasks as needed.
- Resolved customer complaints promptly and professionally.
- Answered phone calls from customers regarding inquiries
- Handled cash register transactions (including cash up/ end of day sales)
- Trained and mentored new FOH staff in restaurant (procedures, food safety and customer service standards.)
- Established welcoming atmosphere by greeting each guest warmly.
Education
Some College (No Degree) - NCEA Level 1 - 3
Ormiston Senior College
Auckland 12-2023
Skills
- Greeting Customers
- Money Handling
- Stock Management
- Payment Processing
- Team Collaboration
- Handling Complaints/ Enquiries
Timeline
Front of House Staff Member
Bird On A Wire
12.2021 - 01.2024
Some College (No Degree) - NCEA Level 1 - 3
Ormiston Senior College
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