To evolve alongside the organisation, attaining a sterling professional reputation by actively contributing to its objectives. A meticulously organised and diligent individual seeking a challenging role to acquire hands-on experience
Overview
4
4
years of professional experience
Work History
Catering Assistant
LSG SKY CHEFS
08.2023 - Current
Preparing trays for flights, Assembling the food in the trays, Maintaining cleanliness, Following health and safety
Volunteer Worker
MURPHY'S AND Ritchies
04.2023 - 08.2023
Attending calls of customers for booking and queries, Data Filling after bookings are confirmed, Locating drivers for the shifts, Sign in and out the drivers for the shifts, Ordering accessories for the company, Sending invoices for the mechanics, Filling data on excel
Industrial Training
LEELA AMBIENCE CONVENTION-HOTEL
Working on reception - Attending the customers, Guidance to the customer about hotel, Working on bell desk - Allocating the luggage with the name tag, Filling Forms for lost property, Working in kitchen department, Working in room Service department
KC Residency JAMMU
01.2021 - 01.2022
Customer handling for banquet queries, Attending customer calls, Giving a tour to the customer about the hotel, Helping the customer to set up the menu and pricing, Cash handling for all the banquets
Education
NZQA
05.2024
Global institute of management
01.2021
Global institute of management
01.2019
St. peters high secondary school
01.2016
Dogra high secondary school
01.2014
Skills
Outstanding customer service abilities
Proficient in solo team leadership in the manager's absence
Sales and customer support expertise
Exceptional communication skills and telephone etiquette
Proficient in team and time management
Strong driving skills
Advanced proficiency in Microsoft Office
Advanced skills in working with Windows operating systems including Windows 9x, Windows ME, Windows XP, Vista, 7, and Windows 8
Transferrableskills
Flexibility and Adaptability in diverse environments.
Willingness to tackle challenges of any complexity.
Strong team player with a positive attitude.
Disciplined with exemplary etiquette.
Proficient in written and verbal communication.
Capable of working independently or collaboratively in a team.
Adaptable to change and quick to learn new concepts.
Effective communication with individuals from varied backgrounds.
Commitment to punctuality and professional appearance.