Simranjeet Singh

1. Supporting residents in a manner which is sensitive to and respectful of individual differences, dignity,
privacy and choice.
2. Empowering residents to wake and retire at a time of their choosing.
3. Working in partnership with residents to support the ir personal care needs as outlined in their
individual care plan, whilst enabling the m to maintain skills and a sense of independence. This may
include; showering, dressing, grooming, toileting and bed-changing.
4. Working together with the Wellness Leader to promote mobility, communication and engagement of
residents. This includes providing opportunities for resident involvement in activities of purpose and
meaning within their household, the wider village and wider community, whilst maintaining residents
right to privacy and choice.
5. Providing opportunities for cognitive stimulation; access to technology; ongoing learning and
participation in household training as se t out in the Attitude of Living Well leadership programme.
6. Collaborating with the kitchen team to provide opportunities for resident involvement in meal choice,
self-selection, planning and preparation.
7. Creating a positive dining experience which contributes to residents' independence, dignity,
engagement and enjoyment as we ll as their need for adequate nutrition and fluids.
8. Providing frequent opportunities and support to enable residents to take part in a variety of physical
activities which are suited to their physical fitness and ability.
9. Observing, accurately documenting on eCase, and reporting any change in a resident health condition
in a timely manner.
10. Accurately reporting resident status to the Registered Nurse on duty and other household staff
through progress notes and shift handover.
11. Accurately reporting and documenting on eCase any incident involving a resident in line with the
incident management policy.
12. Communicating with residents to ensure needs are identified and responded to in a timely way,
including any cal l bell requests.
13. Communicating with visitors and family to ensure enquiries and requests are coordinated and
communicated .
14. Assisting the registered nurse an d other staff as required.

15. Administering medication to residents according to their medication plan.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
• Enhanced training programs to strengthen employee knowledge and promote new managers from within.
• Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.

• Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
• Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
• Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.

• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Handled client correspondence and tracked records to foster office efficiency.