Summary
Overview
Work History
Education
Skills
Timeline
Generic

SIMRANJIT KAUR

Manurewa,AUK

Summary

Adaptable professional with more than 5 years of work experience and a proven knowledge of executive support, staff training and development, and workflow prioritization. Aiming to leverage my abilities to get more better job opportunities and growth.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Manga Freight Ltd.
05.2024 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Collaborated with team members to enhance service quality and customer satisfaction.
  • Trained new employees on best practices for handling customer interactions.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Accounts Receivable Clerk

Ultima Homes
09.2020 - Current
  • Reviewed and processed adjustments to accounts within established limits.
  • Answered questions from vendors, employees and customers about bills, paychecks and invoices.
  • Analyzed and resolved misapplied payments and banking discrepancies.

Accounting Assistant

Horstman Canada Inc.
01.2024 - 02.2025
  • Managed accounts receivable functions, tracking outstanding payments and follow-ups.
  • Supported audits by organizing financial documentation and providing necessary reports.
  • Implemented improvements to filing systems, enhancing retrieval efficiency for financial records.
  • Expedited invoice processing with effective communication between internal departments and external vendors.

Accounting Assistant And Business Administrator

Unique Kitchen Craft
03.2021 - 11.2022
  • Processed payroll for staff by compiling timesheets at assigned due dates.
  • Keyed and recoded reimbursable billing expenses.
  • Prepared invoices for billing clients.
  • Classified, recorded and summarized numerical and financial data to compile and keep financial records, using journals and ledgers and computers.
  • Received, record and bank cash, checks and vouchers.
  • Performed general office duties, such as filing, answering telephones and handling routine correspondence.
  • Debited, credited and totaled accounts on computer spreadsheets and databases, using specialized accounting software.

Supervisor

Tim Hortons
09.2019 - 08.2020
  • Coordinated manpower requirements by increasing or decreasing personnel and overtime to meet changing conditions.
  • Received product deliveries and moved materials to designated workplace locations.
  • Answered customer questions and made product recommendations according to needs.
  • Taught company procedures to new employees and increased progress by identifying areas of weakness.

Education

Bachelor Of Commerce - Accounts and Business management

HMV college
Jalandhar, Punjab
04.2018

Post Graduation Certificate Diploma - Bus. Mgt. In Accountancy

Saskatchewan Polytechnic Institute
Moose Jaw, SK
04.2020

Skills

  • Office Support
  • Customer Notifications
  • Accountability Documentation
  • Maintaining Accounting Ledger
  • Bookkeeping Operations
  • Microsoft Office
  • Data Entry and Management
  • Journal Preparation
  • Customer Relations
  • Financial Document Review

Timeline

Customer Service Representative

Manga Freight Ltd.
05.2024 - Current

Accounting Assistant

Horstman Canada Inc.
01.2024 - 02.2025

Accounting Assistant And Business Administrator

Unique Kitchen Craft
03.2021 - 11.2022

Accounts Receivable Clerk

Ultima Homes
09.2020 - Current

Supervisor

Tim Hortons
09.2019 - 08.2020

Post Graduation Certificate Diploma - Bus. Mgt. In Accountancy

Saskatchewan Polytechnic Institute

Bachelor Of Commerce - Accounts and Business management

HMV college

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SIMRANJIT KAUR