Simrat Kaur Bains

In this role, key responsibilities include supervising and providing daily care for prisoners, ensuring their well-being and safety. You will actively participate in rehabilitation programs aimed at helping prisoners reintegrate into society. Additionally, you will work at the Gatehouse, performing crucial security tasks such as conducting security screenings using milli wave technology, scanning items with x-ray machines, and using handheld scanners to check individuals entering the facility. Security monitoring and support are also central to the role, ensuring the safety of both inmates and staff. Another key responsibility is processing contractors, visitors, and other personnel entering the facility, maintaining strict adherence to security protocols. Effective communication, attention to detail, and the ability to stay calm in high-pressure situations are essential. This role requires knowledge of security procedures, the ability to manage potentially volatile situations, and strong organizational skills to prioritize tasks efficiently.

• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Maintained personnel records and updated internal databases to support document management.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
• Managed scheduling for executive staff to ensure optimal time management and productivity.

In this role, key responsibilities include resolving customer issues by utilizing computer systems and technical knowledge to provide effective solutions. You will assist customers with technical setups and troubleshooting, ensuring their products and services are working correctly. Additionally, you’ll address and resolve all ICT-related queries that come through the company, ensuring a smooth customer experience. Managing sales projects on a daily, weekly, and monthly basis will be part of the role, along with provisioning broadband, voice, mobile, and IP services for new residential customers. A strong knowledge of broadband and internet services is essential, as you’ll need to explain technical concepts clearly, and provide exceptional customer service. Effective communication, attention to detail, and a focus on meeting customer needs and expectations are crucial in resolving inquiries and ensuring customer satisfaction.

In this role, key responsibilities include resolving customer issues by utilizing computer systems and technical knowledge to provide effective solutions. You will assist customers with technical setups and troubleshooting, ensuring that their products and services are working correctly. Additionally, you’ll address and resolve all ICT-related queries that come through the company, ensuring a smooth customer experience. Managing sales projects on a daily, weekly, and monthly basis will be part of the role, along with provisioning broadband, voice, mobile, and IP services for new residential customers. A strong knowledge of broadband and internet services is essential, as you’ll need to explain technical concepts clearly, and provide exceptional customer service. Effective communication, attention to detail, and a focus on meeting customer needs and expectations are crucial in resolving inquiries and ensuring customer satisfaction.

In this role, key responsibilities include providing strong customer service, with a primary focus on guest satisfaction. You’ll utilize excellent communication and interpersonal skills to engage with guests, helping them with reservations, check-ins, and check-outs, ensuring a smooth and positive experience. You'll handle multiple tasks efficiently in a fast-paced environment, responding promptly to email and phone inquiries with accurate information. Additionally, you'll assist guests with travel recommendations, using your knowledge of Auckland and the surrounding areas to suggest the best options for their needs. A proactive, detail-oriented, and organized approach will help ensure that all aspects of customer service are met, including booking shuttles, taxis, and coordinating trips. Providing valet parking services and handling guests' vehicles safely will also be part of your responsibilities. Your ability to understand customer preferences and offer tailored guidance will help ensure their satisfaction, leading to positive feedback for your exceptional service.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Collaborated with team members to accomplish sales goals and improve overall store performance.
• Maintained tidy and organized store environment to comply with cleanliness standards.