Sina Filipo
Counsellor
Hamilton,Nawton
Summary
Highly motivated Counsellor graduate dedicated to upholding the principles of Te Tiriti o Waitangi and promoting culturally appropriate practices in the field of counseling. Skilled in providing support and guidance to individuals struggling with mental health issues and addiction problems. Possess a strong understanding of diverse cultures and their values, enabling me to effectively connect with clients from different backgrounds. Committed to utilizing a bi-cultural and bilingual approach to ensure that clients feel understood and respected throughout the therapeutic process. Seeking opportunities to utilize my knowledge and experience to make a positive impact in the field of counseling.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Support Worker
Pathways Mental Health And Addictions
04.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Developed and maintained strong relationships with community resources for successful referrals.
- Participated in professional development and training opportunities to enhance clinical skills.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Administered assessments to identify clients' needs and establish treatment plans.
- Educated clients and families on mental health, wellness and recovery topics.
- Monitored clients' progress to adjust treatment plans accordingly.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Developed and implemented individualized treatment plans for clients.
- Facilitated peer support groups to help clients connect with others.
Receptionist
Lu Kadry
03.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Packhouse Manager
Gary McMahon
01.2008 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Fairfield Intermediate Student Counsellor
Fairfield Intermediate School
03.2020 - 10.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Fulltime Mother
Four Children
03.2008 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Bachelor of Counselling - Counselling
Wintec
Hamilton, NZ02.2024
No Degree - Social Services Level 4
Wintec
Hamilton, NZ02.2017
Skills
- Emotional Support
- Life Skills Development
- Transcription and Dictation
- Daily Living Support
- Cleaning and Sanitizing
- Skill Development
- Documentation Abilities
- Meal Preparation
- System Maintenance and Repair
- Daily Living Assistance
- Administrative Management
- Emergency Response Training
- Client Advocacy
- Family Reunification Specialist
- High-Risk Populations Identification
- Group Therapy Specialist
- Family Counseling
- Patient Counseling
- Patient Support
- Trauma Informed Care Framework
- Treatment Planning
- Knowledge of Medical and Psychiatric Terminology
- Case Documentation
- Group Facilitation
- Client Education
- Substance Abuse Treatments
- Service Accessibility Improvements
- Motivational Enhancement Therapy
Certification
- Certified First Aid
- Goal Planning, Pathways
- Fire Evacuation
- Principles of Lifting
- Working with Rainbow communities
- Co- Existing Problems
- Working with Distress and Risk
- Whanau and Community Connections
- Understanding Rainbows Identities
- Trauma Informed Care
- Understanding Medications support 1 &2
Languages
Samoan
Native or Bilingual
English
Professional Working
Refrees
Pathways Team Coach
Jackie. Harrison
Ph: 07 8556020/ 0272031423
Email: jackie.harrison@pathway.co.nz
Clinical and Cultural Supervisor
Robyn. Pomare.
Ph: 0204 77 7761
Email: robyn@hokio.net
The Strawberry Farm Owner
Gary. McMahon.
Ph: 0274865757
Timeline
Support Worker
Pathways Mental Health And Addictions
04.2021 - Current
Receptionist
Lu Kadry
03.2021 - 03.2022
Fairfield Intermediate Student Counsellor
Fairfield Intermediate School
03.2020 - 10.2020
Fulltime Mother
Four Children
03.2008 - Current
Packhouse Manager
Gary McMahon
01.2008 - 01.2021
Bachelor of Counselling - Counselling
Wintec
No Degree - Social Services Level 4
Wintec
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